German Speaking Customer Advisor at Eco Plus Solutions AB

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Technical Troubleshooting, Customer Support, CRM Management, Multi-channel Communication, Problem Solving, Digital Solutions Consulting

Industry

Business Consulting and Services

Description

Are you a tech-savvy professional with a talent for helping others? We are headhunting German-speaking Customer Advisors to join our expert international team in the heart of Lisbon. In this role, you will represent one of the world's most influential Search Engine companies. Serving as the vital link between complex technology and the end-user, you will help millions of people navigate the digital landscape with ease. THE MISSION: DRIVING USER EXCELLENCE As a Digital Solutions Consultant, you are the face of a global brand. You will manage a diverse range of tasks, from technical troubleshooting to enhancing the overall user experience. Multi-Channel Support: Provide high-level guidance to German-speaking users via phone, email, and live chat regarding platform features. Technical Problem-Solving: Identify and resolve technical friction points, providing clear and professional solutions. Brand Standards: Uphold top-tier service by adhering to global brand guidelines and rigorous quality standards. Product Optimization: Identify emerging trends or software bugs and report them to engineering teams to facilitate product improvements. Data Integrity: Maintain precise records in the CRM system to ensure a seamless and personalized user journey. THE IDEAL PROFILE: CURIOUS & PROFESSIONAL We value raw talent and a proactive attitude. We provide expert-led training to transform your potential into technical mastery. Linguistic Authority: Native or near-native German (C1/C2) and professional English (B2) for global team synchronization. Tech Interest: A genuine fascination with search engine mechanics, digital trends, and the evolution of the internet. Effective Communication: The ability to distill complex technical concepts into simple, friendly, and professional advice. Operational Readiness: Ability to thrive in a high-velocity, international environment at our modern Lisbon headquarters. PREMIUM BENEFITS & CAREER GROWTH We offer more than just a role; we offer a complete lifestyle transition in one of Europe's most vibrant coastal cities. Competitive Compensation: A monthly base salary supplemented by performance-based bonuses. Total Protection: Private health and life insurance effective from your first day of tenure. Career Architecture: We prioritize internal promotion; the majority of our management and quality teams began their careers in this exact position. EXECUTIVE RELOCATION CONCIERGE (For International Hires) We manage the logistics of your move so you can focus on your professional debut: Subsidized Housing: A private room in a high-quality, company-managed apartment—rent and utilities included. Travel Coverage: Full reimbursement for your initial flight to Lisbon. Cultural Integration: Access to free Portuguese language lessons, sports tournaments, and exclusive social events to help you settle into the community. Ready to launch your international career with a global tech leader? Submit your CV in English or German to begin the process.

Responsibilities

Provide high-level technical guidance and troubleshooting to German-speaking users via phone, email, and chat. Identify software bugs and trends to report to engineering teams while maintaining precise CRM records.