German Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German language, English language, Customer service, Data governance, Technical problem-solving, CRM software, Digital literacy, Account configuration, Data auditing, Communication, Team collaboration

Industry

Business Consulting and Services

Description

Are you prepared to initiate your professional journey with a global vanguard in digital information? We are currently headhunting a German-Speaking Customer Advisor to join our Directory Platforms division in a city celebrated for its historic heritage and accelerating technological landscape. This is a 100% on-site mandate based at our state-of-the-art Braga innovation hub. We are seeking meticulous professionals who prioritize service excellence and thrive within a structured, high-standard corporate ecosystem. THE MANDATE: OPTIMIZING DIGITAL INFORMATION In this capacity, you will serve as a specialist for our German-speaking user base, ensuring the precision and integrity of our international directory architecture. You will be instrumental in empowering businesses to manage and maximize their digital footprint. User Consultation: Guide German-speaking stakeholders through complex account configurations and platform functionalities via telephony and digital correspondence. Data Governance: Execute rigorous audits and verifications of commercial listings to maintain the reliability and authority of our global database. Technical Problem-Solving: Efficiently resolve user concerns regarding platform accessibility, listing visibility, and digital synchronization. Institutional Excellence: Uphold premium service standards across every client interaction to ensure a seamless and professional user experience. Operational Intelligence: Collaborate with cross-functional teams to identify emerging user trends and propose strategic platform enhancements. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are seeking precise, collaborative individuals who possess a high degree of digital literacy and a solution-oriented mindset. Linguistic Mastery: Near-native fluency in German (written and verbal), complemented by a minimum B2-level command of English for global corporate integration and training. Regional Residency: Candidates must currently reside in or near Braga, Portugal, with the capacity for daily on-site engagement. Note: Relocation assistance is not applicable for this specific vacancy. Technical Aptitude: Proficiency in navigating CRM ecosystems and standard web-based professional tools. Professional Readiness: While experience in data management or customer relations is an asset, we welcome motivated entry-level candidates prepared for intensive professional development. Core Soft Skills: A commitment to forensic accuracy, professional patience, and a team-centric approach to problem-solving. COMPENSATION & PROFESSIONAL EVOLUTION We invest in our human capital through a robust rewards framework and a sophisticated office culture: Financial Rewards: A competitive compensation package tailored to recognize your specialized German language expertise. Total Protection: Private health and life insurance coverage effective from your initial date of tenure. Career Trajectory: Clear, transparent pathways for advancement into Leadership, Corporate Coaching, or Quality Assurance roles. Operational Support: A monthly meal allowance and access to a modern workspace featuring dedicated wellness and breakout zones. Expert Training: Fully subsidized, comprehensive onboarding designed to ensure your technical mastery of the sector from day one. THE BRAGA ADVANTAGE Our facility is located in one of Portugal's most dynamic urban centers, offering a premier intersection of ancient heritage and modern innovation. Working on-site facilitates the development of genuine professional networks and offers an exceptional quality of life within a high-energy, collaborative atmosphere.

Responsibilities

You will serve as a specialist for the German-speaking user base, managing account configurations and platform functionalities. Additionally, you will perform rigorous audits of commercial listings to ensure data integrity and provide technical support to resolve user concerns.