German Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German, Customer Support, Data Integrity, Troubleshooting, CRM Systems, Platform Functionalities, Account Configuration, Data Entry, English

Industry

Business Consulting and Services

Description

Are you ready to kickstart your career with a global leader in digital information? We are looking for a German-Speaking Customer Advisor to join our Directory Platforms team in a city famous for its history and burgeoning tech scene. This is a 100% on-site position based in our state-of-the-art Braga office. We are seeking detail-oriented professionals who take pride in helping others and thrive within a structured, high-standard corporate environment. Your Impact as a Customer Advisor In this role, you will serve as a specialist for our German-speaking user base, ensuring the precision and quality of our international directory data. You will be essential in helping businesses manage and optimize their digital presence. Your Primary Duties: User Consultation: Guide German-speaking clients through account configurations and platform functionalities via phone and email. Data Integrity: Conduct meticulous audits and verifications of business listings to maintain a reliable global database. Technical Support: Efficiently troubleshoot and resolve user concerns regarding platform accessibility or listing visibility. Service Excellence: Uphold premium professional standards across every client interaction. Strategic Feedback: Collaborate with your team to identify emerging user trends and propose platform enhancements. Candidate Profile We are looking for patient, precise, and collaborative individuals who are comfortable navigating digital ecosystems. Linguistic Skills: Near-native fluency in German (written and verbal) is required, along with a minimum of B2-level English for internal communication and training. Location & Residency: You must currently reside in or near Braga, Portugal, and be able to commute to the office daily. Please note: Relocation assistance is not provided for this specific role. Technical Literacy: Proficiency in using CRM systems and standard web-based tools. Professional Background: Experience in customer support or data entry is an asset, but we are eager to train motivated entry-level candidates. Core Mindset: A focus on accuracy, patience, and a team-oriented approach to problem-solving. Compensation & Career Evolution We invest in our team members through a robust rewards package and a supportive office culture: Competitive Salary: A compensation package that recognizes your specialized German language expertise. Health & Security: Comprehensive private health and life insurance coverage from the start. Professional Growth: Clear, transparent pathways to advance into leadership, coaching, or quality assurance roles. Daily Incentives: A monthly meal allowance and a modern workspace featuring dedicated relaxation zones and snacks. Expert Training: Fully paid, comprehensive onboarding to ensure you have the skills to succeed from day one. Why Braga? Our office is located in one of Portugal's most dynamic cities, offering a perfect mix of ancient heritage and modern innovation. Working on-site allows you to foster genuine professional connections and enjoy a high quality of life in a collaborative, high-energy atmosphere.

Responsibilities

The advisor will serve as a specialist for the German-speaking user base, ensuring the precision and quality of international directory data through user consultation via phone and email. Duties include conducting meticulous data audits, resolving technical support issues, and proposing platform enhancements based on user trends.