German Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Customer Service, Data Management, CRM Software, Problem Solving, Account Configuration, Data Auditing, Digital Literacy, Communication Skills

Industry

Business Consulting and Services

Description

Are you ready to launch your career with a global leader in digital information? We are headhunting a German-Speaking Customer Advisor to join our Directory Platforms team in Braga—a city where historic charm meets a booming tech scene. This is a 100% on-site role based at our modern Braga headquarters. We are looking for detail-oriented professionals who are passionate about service excellence and thrive in a structured, high-standard environment. YOUR MISSION: IMPROVING DIGITAL INFORMATION As a specialist for our German-speaking market, you will ensure the accuracy of our international business directories and help companies optimize their global online presence. User Consultation: Guide German-speaking clients through account configurations and platform features via telephony and email. Data Integrity: Perform rigorous audits of business listings to ensure our global database remains the gold standard for reliability. Rapid Problem-Solving: Resolve user challenges regarding account access, listing visibility, and technical synchronization with speed and precision. Professional Excellence: Uphold elite service levels in every engagement to ensure a seamless end-user experience. Strategic Collaboration: Partner with cross-functional teams to identify user trends and suggest platform innovations. THE IDEAL PROFILE: PRECISION & ADAPTABILITY We are scouting for precise, helpful individuals who are digitally fluent and possess a proactive, "can-do" mindset. Linguistic Authority: Near-native German (verbal and written) and at least B2-level English for global training and internal synchronization. Operational Readiness: You must currently reside in or near Braga, Portugal, and be available for daily on-site work. Note: Relocation support is not provided for this specific role. Tech Literacy: High comfort level using CRM architectures and standard professional web suites. Experience: Backgrounds in data management or customer service are advantageous, but we welcome motivated entry-level candidates ready for expert training. Core Traits: A sharp focus on accuracy, professional patience, and a collaborative team-player attitude. PREMIUM BENEFITS & CAREER ARCHITECTURE We empower our team with a robust rewards framework and a sophisticated corporate culture. Competitive Remuneration: A salary package that recognizes the high value of your specialized German language skills. Total Protection: Comprehensive private health and life insurance effective from your first day of tenure. Career Evolution: Transparent pathways for advancement into Leadership, Coaching, or Quality Assurance roles. Daily Perks: A monthly meal allowance and access to a state-of-the-art workspace featuring dedicated wellness and break areas. Subsidized Training: Fully funded, expert-led training to ensure you achieve professional mastery from day one. Ready to become a specialist in the digital information sector? Join our high-energy team in Braga and build your professional network today.

Responsibilities

The role involves guiding German-speaking clients through platform features and account configurations via phone and email. Additionally, the advisor performs rigorous audits of business listings to ensure the accuracy and integrity of global digital directories.