German Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Insurance Claims Management, Customer Advisory, Analytical Thinking, GDPR Compliance, Account Support, Conflict Resolution, Financial Confidentiality, Insurance Product Knowledge

Industry

Business Consulting and Services

Description

Are you ready to advance your career with a 100% remote opportunity while enjoying the incredible lifestyle that Greece offers? In the European insurance industry, trust is everything. We are looking for German-Speaking Insurance Specialists to join our fully remote team representing one of Germany's most prestigious and recognized insurance brands. Working completely from your home office anywhere in Greece, you will manage insurance plans and handle important claims for a vast portfolio of over 13 million customers. Important Requirement: You must be physically located and living in Greece to qualify for this 100% work-from-home position. Your Main Tasks In this role, you will serve as a trusted advisor and claims expert, ensuring international compliance standards and providing exceptional peace of mind to our policyholders. Policy Expert: Give professional advice on different insurance products—like car, liability, and property insurance—to make sure customers have the right coverage. Claims Support: Guide customers through the claims process with clear info and a helpful attitude during stressful situations. Build Loyalty: Keep customers happy by reviewing their coverage and providing excellent account support. Technical Accuracy: Use specialized insurance software to manage customer data under strict German privacy rules (GDPR). Team Input: Help our remote team stay excellent by suggesting ways to improve our daily work processes. What We Are Looking For We want an analytical, empathetic, and organized professional who can handle sensitive financial details with the highest level of confidentiality. Minimum Requirements: Languages: Native or fluent German (C1/C2 level) to explain complex contract details, plus professional English (B2 level) for team reports. Analytical Skills: The ability to look at complex information and give smart, high-value advice to customers. Calm Under Pressure: The strength to stay professional and helpful when dealing with expensive claims or sensitive questions. Self-Discipline: A proven ability to stay productive and keep customer information private while working entirely from home. Background: Experience in finance, insurance, or law is a big plus, but not required—we provide a full training academy for the right candidates. What We Offer We offer a stable corporate compensation package tailored to support a balanced, independent remote lifestyle: Great Pay: A competitive salary paid 14 times per year, plus extra performance bonuses. Health: Private health and life insurance starting on your very first day. Home Office: We ship high-quality computer gear and office tools directly to your door. Career Growth: Clear pathways to move up into specialist or management positions. Moving Support (If you are relocating to Greece) If you are a German speaker planning to move to Greece for this role, we ensure a seamless transition with our comprehensive relocation support: Flights: We fully pay for your plane ticket to Greece. Housing: Four weeks of premium hotel stay when you arrive to help you settle in easily. Paperwork: Personal assistance getting your local Greek tax number (AFM) and social security number (AMKA). How to Apply If you are thrilled about the prospect of representing a premium German brand while working from home under the Mediterranean sun, select Apply Now and send over your current CV written in English or German!

Responsibilities

Serve as a trusted advisor and claims expert for a prestigious German insurance brand, managing policy coverage and claims for a large customer portfolio. Ensure international compliance and maintain high customer loyalty through professional account support and technical accuracy.