German Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Claims Management, Portfolio Consultation, Risk Assessment, GDPR Compliance, Customer Retention, Analytical Thinking, Time Management, Data Privacy

Industry

Business Consulting and Services

Description

100% Remote Opportunity: German-Speaking Insurance Specialist (Based in Greece) This is a fully remote position. To be considered, applicants must permanently reside, be legally registered, and be physically situated anywhere within Greece. In the European insurance market, reliability, accuracy, and regulatory compliance are essential. We are seeking specialized German-Speaking Insurance Professionals to join our virtual team, representing one of Germany's premier and most reputable insurance organizations. Working from your home office anywhere in Greece, you will manage coverage portfolios and handle critical claims processes for a vast network of over 13 million policyholders. Key Responsibilities In this role, you will act as a trusted advisor and claims specialist, adhering to global compliance benchmarks and providing clients with absolute security. Portfolio Consultation: Deliver expert guidance on a variety of indemnity products—such as automotive, liability, and property insurance—ensuring clients maintain optimized, risk-mitigated coverage structures. Comprehensive Claims Management: Systematically guide policyholders through the entire claims process, offering transparent guidelines and a compassionate, solution-driven approach during stressful financial situations. Retention & Account Improvement: Boost customer loyalty by conducting organized coverage assessments and providing exceptional account upkeep. Data Integrity & Compliance: Utilize specialized enterprise underwriting and information systems to handle sensitive financial records in strict accordance with German data protection regulations (GDPR). Process Enhancement: Join remote agile meetings to identify workflow efficiencies and improve our everyday service standards. Candidate Profile We are looking for an analytical, empathetic, and highly organized professional who can manage confidential financial data with complete discretion and corporate integrity. Minimum Qualifications: Linguistic Mastery: Native or bilingual fluency in German (C1/C2 level) to analyze intricate legal agreements and policy terms, combined with professional English proficiency (minimum B2 level) for corporate reporting. Analytical Skills: The ability to assess complex case details and provide clients with accurate, high-value risk assessments. Composure Under Pressure: The resilience to remain calm, authoritative, and supportive when addressing costly asset damage or sensitive premium disagreements. Independent Discipline: A demonstrated track record of productivity, strong time management, and dedication to data privacy while working autonomously in a remote setup. Preferred Assets: Previous experience in finance, insurance, brokerage, or legal environments is a plus, but not required. Our corporate training academy will fully prepare qualified candidates. Compensation, Culture, and Benefits We offer a stable corporate framework designed to incentivize high performance and support an independent, work-from-home lifestyle: Structured Salary: A competitive compensation package paid 14 times per year (inclusive of traditional holiday bonuses), paired with monthly performance bonuses. Comprehensive Healthcare: Full private medical, dental, and life insurance policies active from your first day of employment. Equipment Supply: Premium workspace hardware, enterprise-grade computers, and secure digital applications delivered right to your doorstep. Career Advancement: Transparent pathways for promotion, allowing transitions into senior technical roles, quality assurance, or remote leadership positions. Relocation Assistance (Relocating to Greece) For German-speaking experts coordinating an international move to Greece, we manage a comprehensive transition package: Travel Costs: 100% company-paid flight booking to Greece. Temporary Lodging: Four weeks of premium, fully covered hotel stays to support your initial arrival. Administrative Support: Direct assistance from our legal and compliance teams to help you obtain your local Greek tax number (AFM) and social security registration (AMKA). Application Process If you are excited to represent a top-tier German corporation while enjoying a remote lifestyle under the Mediterranean sun, click Apply Now and submit your current resume in English or German!

Responsibilities

Manage insurance coverage portfolios and handle critical claims processes for a large network of policyholders. Provide expert guidance on indemnity products while ensuring strict adherence to German data protection regulations.