German Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Fluency, English Proficiency, Insurance Advisory, Claims Management, Risk Management, GDPR Compliance, Customer Advocacy, Portfolio Management, Analytical Thinking, Emotional Intelligence, Remote Collaboration, Technical Governance

Industry

Business Consulting and Services

Description

*** This role is strictly 100% Remote within Greece *** In the high-stakes arena of European insurance, trust is the foundational currency. We are currently headhunting German-speaking professionals to join a specialized remote task force representing one of Germany's most prestigious insurance conglomerates. This is a high-level advisory mandate that transcends conventional support. Operating from your private home office anywhere within the Greek borders, you will manage complex portfolios and navigate sensitive claims for a base of 13 million policyholders. This role offers a rare professional equilibrium: upholding rigorous German corporate standards while embracing a peerless Mediterranean quality of life. THE ROLE: STRATEGIC ADVISORY & RISK MANAGEMENT As a Remote Portfolio Consultant, you serve as the authoritative voice of the brand, managing the critical intersection of legal policy, financial security, and client advocacy. Policy Architecture: Provide expert consultations across a diverse product suite—including Motor, Liability, and Property insurance—optimizing coverage for specific risk profiles. Claims Navigation: Act as the strategic liaison during "moments of truth," guiding policyholders through the claims lifecycle with technical precision and emotional intelligence. Strategic Retention: Fortify institutional loyalty through personalized coverage evaluations and administrative excellence. Technical Governance: Utilize elite insurance software to govern data integrity under strict GDPR and German regulatory frameworks. Knowledge Leadership: Contribute to a remote culture of excellence by identifying systemic process improvements and engaging in specialized professional development. THE IDEAL PROFILE: ANALYTICAL RIGOR & AUTONOMY We are seeking a sophisticated communicator who thrives in an autonomous, decentralized professional environment. Linguistic Authority: Native or near-native mastery of German (C1/C2) is mandatory for the articulation of complex contractual terms. Professional English (B2) is required for internal reporting. Analytical Rigor: The capacity to deconstruct intricate information and translate it into actionable, high-value advice for the end-user. Professional Resilience: The emotional intelligence to remain composed and solutions-oriented when managing high-value claims or sensitive inquiries. Operational Autonomy: A documented history of maintaining peak productivity and strict confidentiality within a 100% virtual workspace. Professional Pedigree: Experience in finance, insurance, or law is a significant advantage; however, we provide a Certified Insurance Academy for high-potential candidates. PREMIUM REWARDS & "SOFT LANDING" CONCIERGE We offer a relocation and benefits ecosystem engineered for professionals seeking a long-term, high-stability career pivot to Greece. Executive Relocation Concierge Inbound Logistics: Fully subsidized air travel to Greece. Executive Transition: Four weeks of premium hotel accommodation provided upon arrival to facilitate a frictionless transition. Administrative Support: Dedicated concierge service for Greek tax (AFM) and social security (AMKA) registration. Compensation & Professional Evolution Elite Salary Package: A competitive base salary distributed over 14 payments per annum, supplemented by performance-linked seniority bonuses. Total Protection: Comprehensive private health and life insurance plans effective from day one. Enterprise Infrastructure: High-specification company hardware and ergonomic home-office peripherals delivered directly to your door. Vertical Trajectory: Transparent pathways for internal mobility into Specialist and Management tiers. Ready to maintain German excellence from the Greek coast? Redefine your career in the heart of the Mediterranean.

Responsibilities

Manage complex insurance portfolios and navigate sensitive claims for a large base of German policyholders. Provide expert consultations on motor, liability, and property insurance while ensuring data integrity under GDPR frameworks.