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German Speaking Customer Consultant - Work Remote In Greece at Mercier Consultancy MD

, , Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Customer Service, Problem-Solving Skills, Communication Skills, Technical Support, CRM Tools, Self-Motivated, Customer-Oriented

Industry

Business Consulting and Services

Description

Join Mercier Consultancy MD as a German Speaking Customer Consultant in a remote role based in Greece! This position offers the opportunity to provide outstanding support to our German-speaking clients, ensuring their questions and concerns are addressed promptly in a professional manner. If you are enthusiastic about delivering exceptional customer service and are excited to work in a dynamic environment, we want you to be part of our team! Key Responsibilities Deliver exceptional customer support to German-speaking clients via phone, email, and live chat platforms. Assist customers with inquiries regarding products, services, and technical issues. Efficiently resolve customer concerns and provide solutions to enhance their experience. Document customer interactions and feedback to promote continual improvement. Collaborate with internal teams to ensure timely and effective issue resolution. Stay updated on product offerings and industry trends to provide knowledgeable support. Fluency in German (both written and spoken) is required; knowledge of English is preferred. Prior experience in customer service or support roles is advantageous. Strong communication and problem-solving skills with a customer-oriented approach. Ability to troubleshoot customer issues and provide effective resolutions. Familiarity with CRM tools or similar customer support platforms is a plus. Self-motivated with the ability to work independently in a remote work setting. A commitment to delivering high-quality support and ensuring customer satisfaction. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

The role involves delivering exceptional customer support to German-speaking clients through various communication channels. Additionally, the consultant will assist with inquiries and resolve customer concerns to enhance their experience.