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German Speaking Customer Experience Associate - Remote in Greece at GLP Transit

, , Switzerland -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Fluency In English, Customer Service, Communication Skills, Interpersonal Skills, Analytical Skills, Problem-Solving Skills, CRM Software Familiarity, Remote Work Ability, Customer-Centric Attitude

Industry

Description

Patrique Mercier Recruitment JP is excited to offer a position for a German Speaking Customer Experience Associate in a remote setting within Greece! This role is perfect for individuals who are fluent in German and passionate about delivering excellent customer service from the comfort of their home. As a Customer Experience Associate, you will be the primary point of contact for our German-speaking customers, assisting them with inquiries, resolving issues, and providing insightful information about our products and services. Join our dedicated team and help us enhance the customer experience! Responsibilities Provide exceptional customer support to German-speaking clients via phone, email, and chat. Efficiently address inquiries and resolve any customer issues with professionalism and care. Maintain detailed records of customer interactions in our CRM system. Collaborate closely with fellow team members to improve customer service and share valuable feedback. Stay up-to-date on product knowledge and industry trends to provide informed assistance. Participate in training and development sessions to continually enhance service skills. Fluency in German and English, both written and spoken. Excellent communication and interpersonal skills. Previous experience in a customer service role is preferred. Strong analytical and problem-solving skills. A customer-centric attitude and a positive approach to challenges. Familiarity with CRM software and communication tools is a plus. Ability to work independently in a remote setting and adapt to a fast-paced environment. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Provide exceptional customer support to German-speaking clients via phone, email, and chat. Efficiently address inquiries and resolve any customer issues with professionalism and care.