German-Speaking Customer Relations Coordinator (Order Management) at Celanese

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German language, English language, Order management, Customer relations, SAP, Data analysis, Reporting, Communication, Problem-solving, Multitasking, Relationship building, Logistics coordination, Pricing applications, Billing adjustments

Industry

Chemical Manufacturing

Description

Overview Exciting Opportunity: German-Speaking Customer Relations Role with Hybrid Working! Are you looking for a role where your German language skills can shine? Do you enjoy building relationships and solving problems? Celanese Business Solutions in Budapest is seeking a German-speaking Customer Relations Coordinator to join our friendly, supportive team! Team & Work Environment: Join our diverse 17-person DACH customer service team—a vibrant mix of professionals from their mid-twenties to mid-forties who enjoy collaborating, celebrating successes, and participating in community initiatives. Our team organizes seasonal parties for employees' children and actively engages in charity events. With our flexible hybrid model (3 days remote, 2 days in our modern Budapest office), you'll enjoy both collaborative teamwork and independent working from home. Responsibilities Your Role: Serve as the primary contact for German-speaking customers, managing their orders from placement to delivery Build strong relationships with clients and internal departments Coordinate with sales, logistics, procurement, and finance teams Process orders and resolve any issues promptly Maintain customer data and handle pricing applications in SAP Process returns and billing adjustments Document and follow up on customer feedback Support sales teams with data analysis and reporting Qualifications Your Profile: Fluent German and intermediate English language skills College/university degree Excellent communication and relationship-building abilities Detail-oriented with strong problem-solving skills Ability to multitask and prioritize effectively Positive attitude with empathy and customer focus Accountability and ownership mentality Ideal Backgrounds: Recent graduates eager to start their career in an international environment Professionals transitioning from hospitality, tourism, or education Individuals with 1-2 years experience in customer service (call centers, sales support, IT support, order management) We offer: Generous benefits including Cafeteria and comprehensive health insurance Flexible hybrid working model (3 days remote, 2 days office) Career advancement opportunities in a global organization Modern, eco-friendly office in Budapest Structured onboarding and continuous learning programs Inclusive culture with social activities and CSR initiatives Become part of Celanese, where your contribution helps improve the world through chemistry and innovation! About CBS CBS (Celanese Business Solutions) Budapest is more than a shared service center. In our team, you’ll be a true partner to Celanese, a leading chemistry company, and join us in improving the world through innovation. You’ll bring world-class solutions to our customers by our end to end processes, and your great ideas will be welcome. You’ll have career defining moments helped by our culture of continuous improvement, and as one of our best talents, you’ll grow through cross-functional and international opportunities. You’ll feel like you belong in our diverse community. You’ll enjoy our commitment to wellbeing, flexible working conditions and our exceptional green office that guarantee a great work experience every day. You’ll be able to balance your priorities and focus on what matters to you the most. Wherever you may be in your personal and professional journey – you’ll always find your place at Celanese. #GermanSpeakingJobsBudapest #CustomerServiceGerman #Celanese #EntryLevelGermanJobs #OrderManagement

Responsibilities

Serve as the primary contact for German-speaking customers, managing their orders from placement to delivery. Coordinate with internal departments such as sales, logistics, and finance to resolve issues and maintain accurate customer data.