OUR STORY

As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings, and we are always looking for talented individuals who share our vision.

YOUR SKILLS AND EXPERIENCE: WHAT WE’RE LOOKING FOR

Whilst we have an idea in mind of what we need, we are inclusive, and we want applications from people with diverse backgrounds and experiences that can come together to make this new team into a success. If you are excited but not sure you tick every box, please apply, you may be the exact person we are looking for.

• Multilingual – excellent written and verbal communication skills in English and German (C1/C2 level)
• Confidence and an exceptional telephone manner with the ability to build rapport with customers
• Some experience of working in a customer service environment
• Computer literate to a high standard, with good Microsoft Office skills
• A good knowledge of musical instruments and equipment would be hugely beneficial
• Reliable and committed to providing first class advice and service
• Highly communicative
• Ideally have an interest and appreciation of music

We are predominantly looking for candidates to work at our head office in York. Working hours would be 8am till 4:30pm Monday to Friday with occasional Sunday working.

Please refer the Job description for details