German Speaking Customer Service - Data | Work In Greece at Mercier Consultancy

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German, English, Customer Service, Data Inquiries, Phone Support, Email Support, Chat Support, CRM System, Problem Solving, Organizational Skills, Communication Skills

Industry

Holding Companies

Description

Mercier Consultancy is seeking a talented German Speaking Customer Service Representative to join our Data team, working in beautiful Greece. In this exciting role, you will provide essential support to our German-speaking clients, assisting them with data-related inquiries and ensuring a smooth experience. Your fluency in German will be pivotal as you help customers navigate data services, resolve issues, and provide relevant information regarding our offerings. This position offers an opportunity to work in a supportive team environment while enjoying the vibrant culture and lifestyle in Greece. Responsibilities Deliver high-quality customer service in German through phone, email, and chat for data-related inquiries Assist customers in understanding data services, resolving challenges, and addressing questions Document customer interactions and issues accurately in our CRM system Collaborate with the data team to ensure effective solutions and timely responses to client inquiries Provide feedback to improve service offerings and operational efficiency Stay updated on industry trends and developments in data services Fluent in German and English, with excellent verbal and written communication skills Strong customer service orientation with the ability to solve problems effectively Previous experience in customer service, particularly in data or technology sectors, is preferred Ability to manage multiple inquiries and maintain a calm demeanor in high-pressure situations Detail-oriented with strong organizational skills Interest in data services and technology solutions, with a desire to assist customers Familiarity with customer support software and CRM systems is advantageous Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Responsibilities

The representative will deliver high-quality customer service in German via phone, email, and chat, focusing on data-related inquiries and assisting clients with understanding data services. Responsibilities also include accurately documenting interactions in the CRM and collaborating with the data team for effective solutions.