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German Speaking Customer Service - Data | Work In Greece at Mercier Consultancy MD

, , Austria -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Customer Service, Technical Support, Problem-Solving, Communication Skills, Data Management, CRM Software, Troubleshooting, Service Modifications, Account Management, Industry Knowledge, Independent Work, Task Prioritization, Flexible Hours

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is pleased to announce an exciting opportunity for German Speaking Customer Service Representatives in the Data sector. This position is based in Greece and is perfect for candidates who have a passion for data and are committed to providing exceptional customer service. In this role, you will assist clients with their inquiries related to data services, ensuring they receive accurate information and support in German. Key Responsibilities Handle customer inquiries regarding data services, products, and account management via phone, email, and live chat in German. Provide technical support and guidance on data-related questions and issues. Assist customers with troubleshooting, service modifications, and account updates. Document all customer interactions accurately in the CRM system for efficient reporting. Collaborate with data management teams to enhance service delivery and resolve client concerns. Stay informed about industry developments and updates to provide clients with current information and best practices. Fluency in German (both written and spoken) is essential; knowledge of English is an advantage. Previous experience in customer service, preferably in the data or technology sector. Strong communication skills with a focus on technical support and customer satisfaction. Proficient problem-solving skills and the ability to handle technical inquiries effectively. Ability to work independently and prioritize multiple tasks in a fast-paced environment. Familiarity with CRM software and data management tools. Willingness to work flexible hours, including evenings and weekends as necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

The role involves handling customer inquiries related to data services and providing technical support in German. Representatives will document interactions and collaborate with data management teams to enhance service delivery.