German Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In German, Fluent In English, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving, CRM Systems, Customer Support Software, Education Technology, Fast-Paced Environment, Customer-Centric Mindset

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries. We specialize in connecting talented professionals with opportunities across multiple industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is finely tuned to match the best candidates with the right employers, ensuring a seamless transition and growth in their careers. We pride ourselves on our commitment to supporting individuals on their journey to finding their dream job abroad. We are currently seeking a dynamic German Speaking Customer Service representative for the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and want to make a difference in students' lives. The ideal candidate will possess excellent communication skills and a customer-centric mindset, as well as the ability to thrive in a fast-paced environment. Join us at Patrique Mercier Recruitment and embark on a rewarding career while helping others pursue their educational aspirations internationally. Responsibilities Provide exceptional customer service to German-speaking clients in the education and e-learning sector. Assist customers with inquiries regarding educational products and services. Resolve customer issues and complaints in a timely and professional manner. Maintain comprehensive knowledge of the company’s offerings and educational programs. Document and track customer interactions using the CRM system effectively. Collaborate with team members to enhance the customer experience and improve service delivery. Provide feedback to management on customer suggestions and potential areas for improvement. Fluent in German and English, both written and spoken. Previous experience in customer service, preferably in the education or e-learning sector. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple issues simultaneously. Proficient in using CRM systems and customer support software. Strong problem-solving abilities and a customer-centric mindset. Passion for education technology and helping students achieve their goals. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer service to German-speaking clients in the education and e-learning sector. Assist customers with inquiries regarding educational products and services while resolving issues in a timely manner.