German Speaking Customer Service for Energy (Oil & Gas) industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Customer Service, Communication Skills, Problem-Solving Skills, Attention To Detail, CRM Systems, Microsoft Office, Stress Management

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. Our expertise spans various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are committed to matching the best candidates with the right employers through a tailored recruitment process. Currently, we are seeking a German Speaking Customer Service representative for the Energy (Oil & Gas) industry. This role is ideal for individuals who are fluent in German and have a passion for customer service. You will be responsible for assisting customers within the energy sector, addressing their inquiries, and ensuring satisfaction. By joining our team, you will not only enhance your professional skills but also have the opportunity to work in an international environment where your language abilities will be valued. Patrique Mercier Recruitment is dedicated to helping you find your dream job abroad, and we look forward to guiding you through this exciting opportunity in the consumer services industry. Responsibilities Provide prompt and professional customer support in German for inquiries related to the energy sector. Communicate with customers via various channels, including phone, email, and live chat. Resolve customer complaints efficiently while maintaining a high level of satisfaction. Maintain accurate records of customer interactions and transactions in the system. Work closely with internal teams to ensure timely resolution of customer issues. Assist in managing customer accounts and provide updates on service developments. Gather and report customer feedback to help improve service offerings. Fluency in German (both written and spoken) is essential; proficiency in English is a plus. Previous experience in customer service or a similar role, preferably within the energy sector. Excellent communication skills and a friendly, professional demeanor. Ability to handle stressful situations and resolve customer complaints effectively. Strong problem-solving skills and attention to detail. Familiarity with CRM systems and Microsoft Office applications. Willingness to work flexible hours, including evenings or weekends if required. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide prompt and professional customer support in German for inquiries related to the energy sector. Resolve customer complaints efficiently while maintaining a high level of satisfaction.