German Speaking Customer Service for Finance industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, German, English, Communication, Interpersonal Skills, Multitasking, Problem-Solving, Attention to Detail, Customer Service Software, Team Player, Finance Knowledge

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring that both parties are satisfied with the placement. We are currently seeking a motivated and skilled individual for the position of German Speaking Customer Service representative in the finance industry. This role offers a unique opportunity for a professional who is passionate about providing exceptional customer support while leveraging their language skills. As part of our project, which is owned by The House of Mercier, we pride ourselves on helping our candidates find their dream job abroad. By joining our team, you will not only enhance your professional experience but also contribute to a company that values excellence and cultural diversity within the workplace. If you are looking for an exciting career opportunity that allows you to utilize your language skills in a vibrant industry, we encourage you to apply. Responsibilities Provide outstanding customer service support to German-speaking clients in the finance sector Resolve customer inquiries via phone, email, and chat in a timely and professional manner Maintain a deep understanding of the company's financial products and services Assist customers with account management, transactions, and financial advice inquiries Collaborate with team members to improve customer interaction and service quality Document customer interactions and maintain accurate records in the customer management system Identify and escalate complex issues to appropriate internal teams when necessary Fluent in German and English, both written and spoken Previous experience in customer service or finance industry preferred Strong communication and interpersonal skills Ability to handle multitasking in a fast-paced environment Excellent problem-solving skills and attention to detail Familiarity with customer service software and tools Team-player mentality who is also able to work independently Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide outstanding customer service support to German-speaking clients in the finance sector. Resolve customer inquiries via phone, email, and chat in a timely and professional manner.