German Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Customer Support, Communication Skills, Problem-Solving Skills, Customer Service Software, CRM Systems, Interpersonal Skills, Fast-Paced Environment

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is proud to present an exciting opportunity for a German Speaking Customer Service role within the dynamic Food & Beverage industry. As a leading agency for candidates seeking jobs in their native language in various countries, we specialize in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to connect exceptional talent with the right employers, ensuring a seamless recruitment process that results in successful placements. We deeply understand the nuances of the job market and aim to help candidates find their dream jobs abroad, tailored to their skills and aspirations. This position not only requires proficiency in German but also involves providing outstanding customer service to clients and consumers alike in the vibrant Food & Beverage sector. If you're passionate about creating memorable customer experiences and have the linguistic skills to cater to a German-speaking audience, we encourage you to apply and broaden your career horizons with Patrique Mercier Recruitment. Responsibilities Provide exceptional customer support to German-speaking clients in the Food & Beverage industry. Handle customer inquiries via phone, email, and live chat with professionalism and efficiency. Resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction. Assist customers with product information, orders, and services related to Food & Beverage offerings. Document customer interactions and feedback in the CRM system accurately and promptly. Collaborate with internal teams to improve customer service processes and resolve complex issues. Identify opportunities to enhance the customer experience and share feedback with management. Fluency in German (spoken and written) is essential; knowledge of additional languages is a plus. Previous experience in customer service, preferably in the Food & Beverage or related industry. Strong communication skills and the ability to convey information clearly and concisely. Problem-solving skills and the ability to think critically under pressure. Proficiency in using customer service software and CRM systems. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Strong interpersonal skills and a genuine desire to assist customers. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer support to German-speaking clients in the Food & Beverage industry. Handle customer inquiries via phone, email, and live chat with professionalism and efficiency.