German Speaking Customer Service for Government & Public Sector industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, German Language, Communication Skills, Problem-Solving, Attention to Detail, Organizational Skills, Critical Thinking, Government Processes

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is seeking a German Speaking Customer Service Representative for the Government & Public Sector industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in connecting talent with opportunities across various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our tailored recruitment process focuses on matching the best candidates with the right employers, ensuring a fulfilling career journey for all parties involved. The ideal candidate will possess excellent communication skills in German and have a strong passion for customer service. You will play a key role in assisting government and public sector clients, providing support and managing inquiries to uphold the high standards of service expected in this important sector. This position offers a unique chance to engage with a diverse clientele while working within a dynamic team dedicated to creating a positive impact. Join us and take the next step in your career while helping others navigate their opportunities! Responsibilities Provide exceptional customer service to clients in the government and public sector in German. Assist customers with inquiries regarding services, policies, and procedures. Resolve complaints and issues in a timely and professional manner. Maintain up-to-date knowledge of government services to provide accurate information. Document customer interactions and follow up on outstanding inquiries. Collaborate with team members to improve service delivery and customer satisfaction. Participate in training sessions to enhance product knowledge and service skills. Fluent in German, both spoken and written, with strong communication skills in English. Previous experience in customer service or a similar role preferred. Ability to handle high volumes of inquiries while maintaining attention to detail. Strong problem-solving skills and the ability to think critically under pressure. Familiarity with government processes and regulations is a plus. Excellent organizational skills with the ability to prioritize tasks effectively. A positive attitude and a commitment to providing outstanding customer service. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer service to clients in the government and public sector in German. Assist customers with inquiries regarding services, policies, and procedures.