German Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving, Multitasking, Time Management, Insurance Knowledge, Customer Service Software Proficiency

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is seeking a German Speaking Customer Service Representative in the thriving insurance industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in various sectors including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our recruitment process is designed to connect the best candidates with the right employers, ensuring a perfect fit for both parties. The chosen candidate will play a vital role in providing exceptional customer service to German-speaking clients in the insurance sector, assisting them with their inquiries and ensuring a high level of satisfaction. With our focus on international opportunities, Patrique Mercier Recruitment, a project owned by The House of Mercier, is dedicated to helping you find your dream job abroad. Join us in supporting clients and delivering solutions in a dynamic and multicultural environment. If you are passionate about customer service and have fluency in German, we encourage you to apply and take the next step in your career with us. Responsibilities Provide exceptional customer service to German-speaking clients in the insurance sector. Respond to customer queries via phone, email, and chat in a timely manner. Assist clients with their insurance inquiries, policy information, and claims processing. Resolve customer complaints and issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with the insurance team to ensure prompt resolution of customer concerns. Stay informed about the latest developments in insurance products and services to provide accurate information. Fluency in German, both spoken and written, is essential. Strong communication and interpersonal skills to build rapport with clients. Previous experience in customer service, preferably within the insurance industry. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with insurance products and terminology is a plus. Proficient in using customer service software and tools. A positive attitude and a proactive approach to problem-solving. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

The chosen candidate will provide exceptional customer service to German-speaking clients in the insurance sector, assisting them with inquiries and ensuring satisfaction. They will respond to queries via phone, email, and chat, and resolve complaints efficiently.