German Speaking Customer Service for International Airline - Remote in Gree at GLP Transit

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In German, Proficiency In English, Exceptional Communication Skills, Customer Service, Problem-Solving Skills, Attention To Detail, Self-Motivated, Positive Attitude, Adaptability, Experience In Customer Service, Familiarity With CRM Systems, Online Customer Support Tools

Industry

Description

Join Patrique Mercier Recruitment JP and take off into an exciting career as a German-speaking Customer Service Representative for an esteemed international airline! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional support to airline customers worldwide. As a pivotal part of the customer service team, you will assist clients with inquiries, bookings, and any issues they may encounter during their travel experience. If you are passionate about customer service and love the travel industry, this is your chance to make a significant impact while enjoying the flexibility of remote work in a stunning location! Responsibilities Deliver outstanding customer service to German-speaking clients through phone, email, and online chat platforms. Assist customers with inquiries related to flight bookings, cancellations, and changes. Resolve customer issues and concerns effectively with empathy and professionalism. Maintain up-to-date knowledge of airline services, policies, and travel regulations. Document customer interactions and feedback accurately within the company's CRM system. Collaborate with team members to promote service enhancements and improve customer satisfaction. Participate in training programs to enhance your skills and knowledge of the airline industry. Fluent in German, both written and spoken; proficiency in English is essential. Exceptional communication skills and a commitment to providing top-quality customer service. Ability to thrive in a fast-paced, remote work environment and manage multiple inquiries simultaneously. Strong problem-solving skills and a keen attention to detail. Previous experience in customer service, ideally within the travel or airline industry, is preferred. Familiarity with CRM systems and online customer support tools. Self-motivated with a positive attitude and adaptability to changing situations. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Deliver outstanding customer service to German-speaking clients through various communication platforms. Assist customers with inquiries related to flight bookings, cancellations, and changes while resolving issues effectively.