German Speaking Customer Service for Logistics & Supply Chain industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In German, Customer Service, Logistics, Supply Chain, Communication, Problem-Solving, Organizational Skills, Attention To Detail, Customer Service Software, CRM Systems

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to offer an exceptional opportunity for a German Speaking Customer Service Representative in the Logistics and Supply Chain industry. Our agency specializes in connecting top talent with opportunities across multiple sectors including social media, gaming, healthcare, and more. We are dedicated to ensuring that our recruitment process matches the best candidates with the right employers, and we pride ourselves on our ability to facilitate careers that span the globe. If you're a fluent German speaker with a passion for customer service and an interest in the logistics sector, this role may be perfect for you. You will be part of an innovative team within the consumer services industry that is committed to delivering excellence in service and operational efficiency. Join us in our mission to help individuals find their dream jobs while taking advantage of our expertise in recruitment. Discover a rewarding career path while immersing yourself in a multicultural work environment that values diversity and collaboration. Responsibilities Provide exceptional customer service in German across various channels including phone, email, and chat. Assist customers with inquiries related to logistics and supply chain operations. Resolve customer issues and complaints efficiently and accurately. Collaborate with internal teams to ensure timely delivery and accurate information. Maintain customer records and documentation in the database. Identify opportunities for process improvements to enhance customer satisfaction. Participate in training programs to improve product knowledge and customer service skills. Fluent in German (both spoken and written); proficiency in English is a plus. Previous experience in customer service or a similar role, preferably in logistics or supply chain. Strong communication and problem-solving skills. Ability to work effectively in a fast-paced environment and manage multiple tasks. Excellent organizational skills and attention to detail. Familiarity with logistics and supply chain processes is an advantage. Proficient in using customer service software and CRM systems. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer service in German across various channels and assist customers with inquiries related to logistics and supply chain operations. Resolve customer issues efficiently while collaborating with internal teams to ensure timely delivery and accurate information.