German Speaking Customer Service for Social Media industry at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In German, Proficient In English, Customer Service, Social Media, Strong Communication Skills, Problem-Solving Mindset, Familiarity With Social Media Platforms, Ability To Work Independently, Team Collaboration, Flexibility

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is the leading agency dedicated to assisting candidates in finding jobs in their native language across various countries. We focus on industries such as social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications, ensuring a perfect match between candidates and employers. Our expertise lies in understanding the unique needs of both parties, and we take pride in our tailored recruitment process that connects skilled individuals with their dream jobs abroad. We are currently seeking a German Speaking Customer Service Representative for the social media industry. This role is perfect for someone who is passionate about customer service and has a knack for engaging with clients in their native language. If you are looking to build a career in a dynamic industry while leveraging your language skills, this is the opportunity for you! Join us on this exciting journey, and let Patrique Mercier Recruitment help you achieve your career aspirations in an international setting. Responsibilities Provide exceptional customer service through various social media platforms. Assist customers with inquiries, issues, and product information in German. Monitor and respond to customer feedback on social media channels. Collaborate with team members to enhance customer experience. Maintain accurate records of customer interactions and feedback. Engage in social media campaigns to promote brand awareness. Identify trends in customer inquiries to inform product development. Fluent in German (both spoken and written) and proficient in English. Proven experience in customer service, preferably in the social media industry. Strong communication skills with the ability to engage customers effectively. Problem-solving mindset with the capacity to handle challenging situations. Familiarity with various social media platforms and their tools. Ability to work independently and as part of a team. Flexibility to adapt to a fast-paced and evolving environment. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer service through various social media platforms and assist customers with inquiries in German. Engage in social media campaigns to promote brand awareness and identify trends in customer inquiries.