German Speaking Customer Service for Transportation (Rail, Shipping, etc at Patrique Mercier Recruitment

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In German, Fluency In English, Customer Service, Communication Skills, Interpersonal Skills, Conflict Resolution, CRM Software, Ticketing Systems, Organizational Skills, Attention To Detail, Positive Attitude, Fast-Paced Environment

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is excited to announce an important opportunity for a German Speaking Customer Service Representative in the transportation sector, covering domains such as rail and shipping. As the leading agency for candidates seeking jobs in their native language in various countries, we pride ourselves on our specialized recruitment in diverse industries including consumer services and beyond. At Patrique Mercier Recruitment, we carefully match top-tier candidates with the right employers to ensure optimal career satisfaction and professional development. Our clientele in the transportation industry is searching for committed individuals who can provide exceptional customer service in German. This role requires fluency in both German and English, as you will be the first point of contact for clients navigating transportation services. Join us in making a difference in the lives of candidates while helping companies thrive with dedicated talent. If you are passionate about customer service and speak German fluently, we encourage you to apply and see how we can assist you in finding your dream position abroad, backed by the expertise of The House of Mercier. Responsibilities Provide outstanding customer service in German to clients in the transportation sector. Assist customers with inquiries related to rail and shipping services. Resolve complaints and issues efficiently while maintaining a high level of customer satisfaction. Process bookings, modifications, and cancellations accurately and promptly. Communicate effectively with other departments to facilitate seamless service delivery. Maintain knowledge of transportation services and procedures to provide accurate information to customers. Document interactions and update customer records in the company's CRM system. Fluency in German and English, both written and spoken. Previous experience in customer service, preferably in the transportation sector. Strong communication and interpersonal skills. Ability to resolve conflicts and handle difficult situations with professionalism. Familiarity with CRM software and ticketing systems. Excellent organizational skills with attention to detail. A positive attitude and the ability to work in a fast-paced environment. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide outstanding customer service in German to clients in the transportation sector and assist customers with inquiries related to rail and shipping services. Resolve complaints and issues efficiently while maintaining a high level of customer satisfaction.