Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

German Speaking Customer Support - AI Tech | Work In Greece at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, German Language, Communication Skills, Problem-Solving, Interpersonal Skills, AI Technology, CRM Systems, Technical Collaboration

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce a vacancy for a German Speaking Customer Support Representative in the cutting-edge field of AI technology, based in the stunning environment of Greece. This position is perfect for individuals who are passionate about technology and keen to assist our German-speaking clients with their inquiries and support needs while enjoying the Mediterranean lifestyle. Key Responsibilities Provide exceptional customer support to German-speaking clients across various platforms, including phone, email, and live chat. Assist customers with inquiries related to AI technology products and services, ensuring comprehensive and accurate responses. Effectively resolve customer issues and complaints to enhance satisfaction and loyalty. Document all customer interactions meticulously in our CRM system for ongoing service improvement. Collaborate with technical teams to provide accurate solutions and escalate issues when necessary. Stay informed about industry trends and product developments to provide informed recommendations to clients. Fluency in German (both written and spoken) is essential; knowledge of English is advantageous. Previous experience in customer service or support roles, especially in technology, is preferred. Strong communication and interpersonal skills with a focus on excellent customer experiences. Excellent problem-solving skills and a proactive attitude toward addressing customer inquiries. Familiarity with customer support software and CRM systems is a plus. Able to work independently and collaboratively within a team-oriented environment. A passion for AI technology and a desire to help customers maximize their experience. Competitive Monthly Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support to German-speaking clients and assist with inquiries related to AI technology products. Document customer interactions and collaborate with technical teams to resolve issues.