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German speaking Customer Support Representative at Flowdesk
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German C1, English B2, Customer Support, Technical Troubleshooting, Communication Skills, Problem Solving, Customer Experience

Industry

Financial Services

Description
We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback What's the offer: Health Coverage and Private Health Care. Attractive Salary package with language and performance bonus. Clear career growth opportunities. What we're looking for: German C1 + English B2 Ability to resolve customer concerns and create a seamless customer experience. Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. Ability to walk customers through complex procedures from start to finish. EU Citizenship or Portuguese Work Permit Don't miss this incredible opportunity! Apply now!
Responsibilities
Provide high-level customer support via phone and email while ensuring timely resolution of queries. Build professional relationships with customers and meet quality and productivity targets.