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German-Speaking Customer Support Representative – With Relocation to Greec at Artisan Design Group, LLC
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German Fluency, English Communication, Communication Skills, Soft Skills, Problem-Solving Skills, Computer Knowledge, Tech Savviness, Multitasking, Team Player, Customer Satisfaction

Industry

Staffing and Recruiting

Description
Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in German Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer: Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses
Responsibilities
The role involves communicating with customers across phone, chat, and email channels while diligently tracking and following up on cases to ensure timely resolution. A key focus is maintaining high customer satisfaction and building strong, empathetic professional relationships with all partners.