German Speaking Demand Management Specialist - Senior at Vodafone United States

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Language Skills, English Language Skills, Demand Management, Project Management, Business Analysis, Agile Methodologies, Communication Skills, Time Management Skills, Decision-Making Skills, Problem-Solving Skills, Customer Focus, Telecom Experience, SSC Experience

Industry

Telecommunications

Description

. Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a German Speaking Demand Management Specialist – Senior Your role in a nutshell: Ensure that development demands related to IT tools used by Vodafone are clearly defined in form of epics. Liaise between customers/users providing the Business Demand and the solution groups including the developers. Act as the single point of contact until the end of the project lifecycle. Track actions and drive the project team towards the solution of the customer requests. Assess standard solutions and explore potential external solutions with the project team. Manage IT demand projects fully or partially and make status reports to the Steering Committee. Check at the end of the demand lifecycle whether objectives stated in the epics are fully met. What you’ll do: • Be the key interface for capturing demand requests related to IT tool development, act as a Business Analyst. • Be responsible for creating user stories as an input in the Agile delivery process – either as part of a team or as overall owner • Manage and keep track of incoming IT tool functionality improvement requests, process them via Demand Management Process. • Assure the quality of information provided by Requestors, evaluate and qualify the demand. • Capture the requirements regarding the development of internal IT tools. • Create assessment documentation for every demand request. • Evaluate potential risks and report them to appropriate stakeholders. • Ensure all new demands are suitable for decision making and have a clear scope, create high quality epics. • Support decision making by creating documentations (agenda, minutes), • Check the quality of improvements, ensure that goals are met. • Escalate issues that require intervention. • Provide regular status update to the management, keep all stakeholders appropriately informed. • Give input to process improvement, to increase efficiency and effectiveness of all Demand Management process activities. . What you will bring to the team: • Fluent German and English language skills • 2-3 years of Demand management, project management or business analysis experience • Experience of agile project methodologies • Communication and time management skills • Decision-making and problem-solving skills • Customer focus • Telecom and SSC experience (desired) In return we provide you with: A dynamic environment where innovative ideas are always welcome A collaborative community where your professional goals and work are supported by a diverse team A supportive internal coaching and mentoring culture Opportunities to participate in company activities and CSR events Corporate assets including a laptop and mobile phone with subscription (unlimited voice, text message, and data within the EU) Cafeteria package Private Medical Services Employee Assistance Program to support your wellbeing and mental health Life and accident insurance You can work remotely overseas for 20 days a year 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption You and your family members can enjoy several discounts from our partners You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week What you need to know about us We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you. #movewithus #_VOIS #VOISHU #LI-Hybrid Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The role involves capturing and managing IT tool development demands, acting as a liaison between users and developers. The specialist will track project progress and ensure that objectives are met throughout the project lifecycle.