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German Speaking Guest Support - Travel | Work In Greece at Mercier Consultancy MD

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in German, Proficiency in English, Customer Service, Communication Skills, Problem Solving, Knowledge of Greece, Passion for Travel, Multitasking

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking dynamic and enthusiastic individuals for the role of German Speaking Guest Support in Greece! This position offers the unique opportunity to provide outstanding support to German-speaking travelers and guests, ensuring they enjoy exceptional experiences while exploring the beauty of Greece. If you are passionate about travel and love helping others, we want to hear from you! Key Responsibilities Deliver exceptional customer service to guests in German through various channels including phone, email, and live chat. Assist with inquiries related to travel plans, accommodations, activities, and local attractions. Resolve any issues or complaints promptly and effectively to maintain guest satisfaction. Provide knowledgeable insights about Greece and its offerings to enhance the guest experience. Document customer interactions and gather feedback for continuous service improvements. Collaborate with internal teams to ensure seamless guest services and address any concerns. Fluency in German (both spoken and written) is essential; proficiency in English is an advantage. Previous experience in customer service, preferably within the travel or hospitality industry. Strong communication skills with a focus on delivering exceptional service to guests. Ability to handle multiple tasks in a fast-paced environment while maintaining professionalism. Knowledge about Greece and local travel resources is a plus. Passion for travel and helping guests create unforgettable experiences. Willingness to work in Greece and immerse yourself in its vibrant culture! Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

The role involves delivering exceptional customer service to German-speaking guests through various channels and assisting with travel-related inquiries. Additionally, the position requires resolving issues and providing insights about Greece to enhance guest experiences.