German Speaking Hospitality Support Agent - Work In Greece - Paid Relocatio at Mercier Consultancy MD

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In German, Proficiency In English, Customer Service, Hospitality Support, Communication Skills, Interpersonal Skills, Problem Solving, CRM Systems, Office Software, Self-Starter, Travel Knowledge, Booking Management, Client Interaction, Reservation Processing, Hospitality Trends, Customer Satisfaction

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer a thrilling opportunity for a German Speaking Hospitality Support Agent! This role allows you to work in beautiful Greece, with all relocation costs fully covered. As part of our team, you will provide outstanding support to our German-speaking clients, assisting them with their hospitality needs and ensuring a remarkable customer experience. Key Responsibilities Assist German-speaking clients with their inquiries and bookings through phone, email, and chat. Provide detailed information on available accommodations, services, and local attractions to help clients make informed decisions. Process reservations accurately, confirming all details to ensure a seamless booking experience. Handle customer inquiries and resolve any issues related to bookings professionally and promptly. Maintain thorough records of client interactions and reservations in our CRM system. Stay informed about hospitality trends and local offerings to provide clients with the best recommendations. Fluency in German (both written and spoken); proficiency in English is a plus. Previous experience in customer service, hospitality support, or similar roles is advantageous. A strong passion for travel and knowledge of hospitality services and destinations. Excellent communication and interpersonal skills with a focus on customer satisfaction. Ability to manage inquiries and resolve customer issues efficiently. Familiarity with CRM systems and standard office software is preferred. Self-starter who can work independently in a dynamic environment. Willingness to relocate to Greece, with all relocation expenses covered. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

The Hospitality Support Agent will assist German-speaking clients with inquiries and bookings, ensuring a remarkable customer experience. Responsibilities include processing reservations, handling customer inquiries, and maintaining records in the CRM system.