German Speaking Travel Agent at Eco Plus Solutions AB

Sliema, Central Region, Malta -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German, English, Customer Service, Aviation Industry, Travel Consultancy, GDS, Problem Solving, Communication, Logistics, Digital Literacy, Multitasking, Brand Stewardship

Industry

Business Consulting and Services

Description

Are you a linguistically gifted professional with an authoritative command of German and a passion for the global aviation sector? We are currently headhunting high-caliber Travel Consultants to join an exclusive team supporting one of the world's most prestigious international airlines. Operating from our state-of-the-art center of excellence in Mosta, you will serve as a definitive brand voice, orchestrating high-end travel experiences for a global German-speaking clientele. The Mandate: Architecting the Passenger Journey In this capacity, you transcend traditional support to manage the comprehensive travel lifecycle. Your objective is to drive operational excellence and passenger loyalty through sophisticated consultancy and technical precision. Omnichannel Advisory: Facilitate high-level inquiries via telephony, digital correspondence, and live chat, managing premium bookings, complex logistics, and elite loyalty accounts. Logistical Orchestration: Execute intricate itinerary modifications, new reservations, and sensitive cancellations with forensic accuracy. Technical Consultancy: Act as an authoritative guide on international travel regulations, visa protocols, and evolving global aviation policies. Agile Problem Solving: Resolve complex travel discrepancies and provide strategic mediation for passengers during schedule disruptions or operational shifts. Brand Stewardship: Ensure every professional interaction reflects the premium standards of a world-class aviation leader. Candidate Archetype: The Ideal Profile We seek resilient, service-oriented professionals who harmonize technical aptitude with a sophisticated interpersonal style. Linguistic Authority: Near-native or native German (C1+) proficiency and a professional command of English (B2+) for seamless corporate integration. Professional Pedigree: While a background in tourism or premium client relations is an asset, it is not a prerequisite. We provide expert-led professional training to ensure total sector mastery. Digital Literacy: High comfort level navigating multifaceted software suites and Global Distribution Systems (GDS) simultaneously. Core Mindset: A proactive and poised professional attitude, with the capacity to maintain composure in high-stakes, high-velocity environments. On-Site Commitment: Full readiness for professional engagement at our Mosta innovation hub. Executive Benefits & The Malta Advantage Operating within one of Europe's most iconic Mediterranean nations offers significant professional and lifestyle rewards: Competitive Remuneration: An attractive, stable compensation framework tailored to recognize specialized bilingual expertise. Total Protection: Comprehensive Private Health and Life Insurance coverage effective from your commencement date. Executive Relocation Suite: A structured relocation framework designed to ensure a seamless transition to the Mediterranean (specifics provided during the interview phase). Career Architecture: Transparent pathways for internal promotion and vertical growth within a global organizational structure. Innovation Culture: Collaboration within a high-energy, multicultural environment alongside elite professionals from across the globe. Why Malta? Boasting over 300 days of annual sunshine and a cost of living significantly more favorable than major Central European capitals, Malta offers an unparalleled quality of life. From historic UNESCO-protected architecture to a thriving coastal social scene, you will establish your career in a premier European hub for technology and international tourism.

Responsibilities

You will manage the comprehensive travel lifecycle for premium airline passengers, handling bookings, complex logistics, and itinerary modifications. Additionally, you will provide expert guidance on travel regulations and visa protocols while maintaining high standards of brand representation.