German Speaking Travel Agent (on-site) at Eco Plus Solutions AB

Mosta, Northern Region, Malta -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German language, English language, Aviation sector knowledge, Customer service, Global distribution systems, Problem solving, Communication, Technical consultancy, Logistics management, Brand stewardship, Digital literacy, Interpersonal skills

Industry

Business Consulting and Services

Description

Do you possess a commanding mastery of the German language and a sophisticated aptitude for the global aviation sector? We are currently headhunting dynamic Travel Consultants to join an exclusive mandate for a world-renowned international airline. Based at our state-of-the-art operations headquarters in Mosta, you will serve as the definitive voice of a global aviation leader, orchestrating the travel experiences of German-speaking passengers worldwide. THE MANDATE: ARCHITECTING THE PASSENGER JOURNEY In this capacity, you transcend conventional support to manage the end-to-end travel lifecycle. Your objective is to ensure operational excellence and passenger loyalty through high-touch consultancy and technical precision. Omnichannel Advisory: Facilitate high-level inquiries via telephony, digital correspondence, and live chat regarding premium flight bookings, complex logistics, and elite loyalty programs. Logistical Orchestration: Execute new reservations, intricate itinerary modifications, and cancellations with forensic accuracy. Technical Consultancy: Provide authoritative guidance on international travel regulations, visa protocols, and evolving global aviation policies. Agile Problem Solving: Resolve sophisticated travel discrepancies and provide strategic assistance to passengers during schedule disruptions or operational shifts. Brand Stewardship: Ensure every professional interaction upholds the premium standards of a world-class aviation brand. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We seek resilient, service-oriented professionals who harmonize technical aptitude with a sophisticated interpersonal style. Linguistic Authority: Near-native or fluent German (C1 minimum) and a professional command of English (B2 minimum) for seamless international corporate integration. Professional Pedigree: While experience in tourism or premium client relations is an asset, it is not a prerequisite. We provide comprehensive, expert-led professional training to ensure sector mastery. Digital Literacy: High comfort level navigating multifaceted software suites and Global Distribution Systems (GDS) simultaneously. Core Mindset: A proactive, empathetic, and poised professional attitude, with the capacity to maintain composure in high-stakes, high-velocity environments. On-Site Commitment: Readiness for full-time engagement at our Mosta innovation hub. EXECUTIVE BENEFITS & THE MALTA ADVANTAGE Operating within one of Europe's most iconic Mediterranean nations offers significant professional and lifestyle advantages: Competitive Remuneration: An attractive, stable compensation framework tailored to recognize your specialized bilingual expertise. Total Protection: Comprehensive Private Health and Life Insurance coverage effective from your commencement date. Executive Relocation Suite: We provide a structured relocation framework designed to ensure a seamless transition to the Mediterranean (specifics provided during the interview phase). Career Trajectory: Transparent pathways for internal promotion and vertical growth within a global organizational structure. Vibrant Ecosystem: Collaborate within a multicultural, high-energy environment alongside elite professionals from across the globe. WHY MALTA? Boasting over 300 days of sunshine annually and a cost of living notably more favorable than major Central European capitals, Malta offers an unparalleled quality of life. From historic architecture to a thriving coastal social scene, you will establish your career in a premier European hub for technology and international tourism. APPLICATION PROTOCOL If you are prepared to redefine your professional horizon in one of Europe's most sought-after destinations, we invite you to submit your candidacy.

Responsibilities

Manage the end-to-end travel lifecycle for passengers, including flight bookings, itinerary modifications, and complex logistics. Provide high-level advisory services via telephony, digital correspondence, and live chat while maintaining premium brand standards.