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German Speaking Travel Representative | Tourism Industry at Mercier Consultancy Group

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German language, Customer service, Travel planning, Booking management, Communication, Interpersonal skills, Organizational skills, Attention to detail, CRM systems, Office software, Tourism industry knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy Group is seeking a passionate German Speaking Travel Representative to join our team in the tourism industry. In this role, you will be responsible for assisting German-speaking customers in planning and booking their travel arrangements, providing exceptional service to make their travel experiences smooth and enjoyable. Key Responsibilities Provide personalized travel advice and support to German-speaking clients across various communication channels. Handle travel bookings including flights, accommodations, and tours, ensuring accuracy and client satisfaction. Address and resolve client inquiries and concerns in a timely and professional manner. Stay updated with travel industry trends, regulations, and promotional offers to inform clients effectively. Maintain detailed records of customer interactions using CRM tools for follow-up and service improvement. Fluency in German (spoken and written) is essential; knowledge of English is an advantage. Previous experience in the travel or tourism industry, especially in customer service or booking roles. Strong communication and interpersonal skills with a client-focused attitude. Excellent organizational skills and attention to detail. Ability to work efficiently both independently and as part of a team. Familiarity with CRM systems and common office software. Passion for travel and knowledge of popular travel destinations. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

The representative will assist German-speaking clients with travel planning, bookings, and personalized advice across various communication channels. They are also responsible for resolving client inquiries and maintaining accurate records within the CRM system.