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German - Speaking VIP concierge in Lisbon at Blu Selection

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

21000.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

German Speaker, English Proficiency, Customer Service, Hospitality, Travel Services, Luxury Services, Communication, Proactive Mindset, Solution-Oriented, Client Management, Reservation Coordination, Discretion

Industry

Staffing and Recruiting

Description

Company Description Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you. Job Description Your responsibilities and impact as a VIP Concierge will include: Managing requests from VIP clients via phone, email, and chat in German and English Coordinating exclusive reservations and travel bookings tailored to client preferences Providing expert advice on luxury dining, events, shopping, and cultural activities Handling urgent and complex requests with efficiency and discretion Ensuring an exceptional, personalized experience from start to finish Qualifications Skills, qualifications, and interests needed to succeed in this role: You are a native-level German speaker and have at least a B2 level of English You have experience in customer service, hospitality, travel, or luxury services You are a strong communicator with a proactive and solution-oriented mindset You enjoy working with international clients and creating exceptional experiences You are adaptable, detail-oriented, and confident in handling high expectations Additional Information What’s in it for you? Permanent contract (CDI) with a 3-month probation period 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday Gross salary of 21.000€, paid over 14 months Attractive performance bonus paid quarterly Hybrid work model after 3 months Meal voucher card 30€ monthly transport allowance Full health insurance coverage including dental and optical coverage after 6 months Office located in central Lisbon – Avenida da Liberdade

Responsibilities

The VIP Concierge will manage requests from high-end clients via phone, email, and chat in German and English, focusing on coordinating exclusive reservations and tailored travel arrangements. Responsibilities also include providing expert advice on luxury services and handling complex requests efficiently.