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German VIP Sportsbook Manager at BrainRocket

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Proficiency In English, Proficiency In German, Sports Book Knowledge, Support Skills, Sales Skills, Communication Skills, Negotiation Skills, Attention To Detail

Industry

Software Development

Description

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits. We are looking for a German VIP Sportsbook expert who will be responsible for managing and improving the experience of VIPs. Requirements: Proficiency in English and German both written and spoken; Deep knowledge and experience in Sports Book; Proactive person with good support / sales skills; Strong communication and negotiation skills; Attention to details; Previous experience will be considered as an advantage. Duties and Responsibilities: Being able to search and find for solutions of customers’ issues; Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs; Monitor customers’ performance & behaviour in order to evaluate bonus crediting; Ensure that products’ compliance is being followed according to relevant regulations; Previous experience as a Sales agent will be considered as an advantage; Hours must be worked during shift business hours. We offer excellent benefits: Competitive salary and monthly KPIs Bonus; Working in a dynamic International company; Ability of career and professional growth within the company; Social benefits and team buildings; Sunny, spacious office. You have the opportunity to work in our office in Poland. Bold moves start here. Make yours. Apply today! By submitting your application, you agree to our Privacy Policy.

Responsibilities

Manage and improve the experience of VIP clients by analyzing their behavior and maintaining personalized relationships. Ensure compliance with product regulations and monitor customer performance for bonus evaluation.