Job Summary:
DESCRIPTION DE POSTE- Gestionnaire, développement logiciel – TM1 B2B Identity
Emplacement : Québec, QC, Montréal, QC, ou Toronto, ON
Division : Ticketmaster NA
Cadre hiérarchique : Sr Directeur, développement logiciel
Modalités du contrat : Permanent, 37.5 heures par semaine

EXIGENCES LINGUISTIQUES

En raison de la nature de ce poste, le/la candidat.e sera appelé à interagir avec des clients, collègues, partenaires et fournisseurs, etc., anglophones. Une excellente maîtrise de l’anglais, tant à l’oral qu’à l’écrit, est donc requise. Bien qu’une bonne maîtrise de l’anglais soit essentielle pour ce rôle, nous encourageons également les personnes ayant un niveau fonctionnel en français à poser leur candidature.
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JOB DESCRIPTION - Manager, Software Development – TM1 B2B Identity
Location: Quebec, QC, Montreal, QC, or Ontario
Division: Ticketmaster NA
Line Manager: Sr Director, Software Development
Contract Terms: Permanent, 37.5 hours per week

YOU (BEHAVIOURAL SKILLS)

• Skilled in identifying, framing, and communicating recommendations to senior leadership.
• Proven track record of successful project deliveries.
• Able to cultivate a strong technical culture within teams.
• Business-savvy and capable of aligning technical decisions with strategic goals.
• Self-motivated, autonomous, and proactive.
• Passionate about technology and continuous learning.
• Energetic, resilient, and determined.
• Inspiring leader with strong team-building skills.
• Comfortable working in cross-functional, multidisciplinary environments.
• Enjoys solving complex technical challenges and crafting innovative solutions.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Hands-on approach
• Actively led teams through architecture decisions, delivery, and incident response in high-availability environments
• Driven the development of cloud-native services using Java, Spring Boot, Kafka, and Kubernetes on AWS, with a focus on high availability, fault tolerance, and low-latency performance.
• Build and scale technically proficient development teams.
• Experience modernizing and migrating legacy systems
• Collaborate with Product Owners to define an ambitious but realistic vision and roadmap, ensuring timely delivery and adherence to quality standards.
• Promote a security-first mindset, ensuring systems follow best practices and meet internal and external compliance standards.
• Strong plus: Experience leading the development of an identity and authorization.
• Strong plus: Experience with OAuth 2.0 and Okta

As a Software Development Manager, leading our B2B Identity and SSO solution, you will be instrumental in ensuring the security, stability, and scalability of a mission-critical system used by clients across our ecosystem. Partnering closely with development teams, you’ll champion best practices in availability, resilience, and secure-by-design architecture. In collaboration with product managers, you’ll help shape the long-term vision of our authentication and authorization solutions, translating strategic goals into actionable roadmaps and delivering value through iterative, phased rollouts. You’ll guide your team through technical decision-making, foster operational excellence, and ensure the platform evolves to meet the growing and diverse needs of our clients. With a strong focus on cross-functional alignment, you’ll communicate business priorities clearly and ensure the execution stays in sync with broader organizational goals.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Hands-on approach
• Actively led teams through architecture decisions, delivery, and incident response in high-availability environments
• Driven the development of cloud-native services using Java, Spring Boot, Kafka, and Kubernetes on AWS, with a focus on high availability, fault tolerance, and low-latency performance.
• Build and scale technically proficient development teams.
• Experience modernizing and migrating legacy systems
• Collaborate with Product Owners to define an ambitious but realistic vision and roadmap, ensuring timely delivery and adherence to quality standards.
• Promote a security-first mindset, ensuring systems follow best practices and meet internal and external compliance standards.
• Strong plus: Experience leading the development of an identity and authorization.
• Strong plus: Experience with OAuth 2.0 and Okta.