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GI Case Management at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transaction Processing, SLA Adherence, Quality Compliance, Reporting, Attendance Management, Policy Adherence

Industry

Business Consulting and Services

Description

* Ensure that the process transactions are processed as per Desk Top procedures * Ensure that the assigned targets in accordance with SLA are met * Ensure that the quality of the transactions is in compliance with predefined parameters * Provide the relevant process reports on a daily basis * Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures

Responsibilities

The primary responsibilities involve ensuring that all process transactions are executed according to established Desktop procedures and meeting assigned targets within the Service Level Agreement (SLA). Additionally, the role requires maintaining the quality of transactions to comply with predefined parameters and providing daily process reports.