Gigi's Host at Gurney's Inn Resort & Spa

Montauk, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

22.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest service, Communication skills, Interpersonal skills, Reservation systems, OpenTable, Resy, Conflict resolution, Time management, Organization, Professionalism

Industry

Hospitality

Description

Job Title: Gigi’s Host Department: Food & Beverage Reports To: Restaurant Manager Status: Full-Time or Part-Time, Seasonal Pay: $20 - $22 per hour Location: Gurney’s Resorts & Seawater Spa, Montauk, NY About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. Job Summary: The Host at Gigi’s is the first point of contact for our guests, setting the tone for their dining experience. This role requires a polished, engaging, and service-oriented professional who thrives in a fast-paced environment while maintaining a gracious demeanor. Key Responsibilities: * Greet guests warmly and sincerely as they arrive, creating an inviting first impression. * Manage reservations and walk-in seating using the restaurant’s reservation system. * Escort guests to their tables and present menus in a courteous and efficient manner. * Coordinate with servers and management to ensure smooth table turnover and optimal seating flow. * Provide accurate wait times and keep guests informed during peak periods. * Maintain a clean and organized host stand, entryway, and lobby area. * Assist with answering phones, taking reservations, and responding to guest inquiries. * Support the service team as needed to ensure exceptional guest experience. * Uphold Gurney’s service standards and brand values at all times. Qualifications: * Previous hosting or guest service experience in a high-volume, upscale dining environment preferred. * Strong interpersonal and communication skills with a polished, professional presence. * Ability to remain calm and gracious under pressure. * Experience with reservation systems (e.g., OpenTable, Resy) a plus. * Flexible schedule, including nights, weekends, and holidays. * Must be able to stand and walk for extended periods. Physical Requirements: * Must be able to stand and walk for extended periods of time. * Must be able to carry up to 20 lbs Pay Range and Compensation Package: * $20.00-$22.00 per hour. * Paid time off. * Employee discounts on accommodations, dining, and spa services. * Opportunities for professional development and career growth.

Responsibilities

The host serves as the first point of contact, managing reservations and walk-in seating to ensure a smooth dining experience. They coordinate with the service team to maintain efficient table turnover and provide exceptional guest assistance.