Do you have a passion for geospatial data and a talent for driving digital product excellence? Are you ready to lead the development and improvement of GIS tools that support operational performance across a major utility business? We’re looking for a GIS Product Owner to champion the quality and effectiveness of our geospatial asset data and digital tools.
As part of our digital transformation journey, we’re currently upgrading our ESRI GIS system to a new Utility Network Model, which will make it easier to manage and understand how our assets are connected and perform across the network. You’ll lead the development of GIS products, influence stakeholders, and help embed best practices in geospatial data management. This role will have a significant impact on how we manage our assets, deliver services, and drive business value.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

WHAT YOU’LL BE DOING AS A GIS PRODUCT OWNER

As the GIS Product Owner, you’ll be responsible for leading the development and continuous improvement of GIS tools, including Update Tool, View Tools, and mobile GIS applications (Field Maps). You’ll work closely with stakeholders, developers, and other product owners to ensure our geospatial data and tools meet business needs and deliver measurable value.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

• Leading the product backlog for GIS tools and collaborating with development teams to deliver enhancements.
• Acting as a super user and subject matter expert for asset and work master data in geospatial products.
• Collaborating with other product owners to ensure geospatial data supports wider digital products and legal obligations (e.g., NUAR, Digdat).
• Driving improvements in data quality and business value through data model and process changes.
• Supporting stakeholders with data queries, incident resolution, and implementation of product changes.
• Defining asset data requirements, data quality criteria, and assurance processes.
• Mentoring analysts and supporting the development of a centre of expertise in asset and work master data management.

WHAT YOU SHOULD BRING TO THE ROLE

We’re looking for someone with strong leadership in GIS and data management, a background in digital product ownership, and a passion for delivering value through high-quality geospatial data.

This is your opportunity to play a key role in shaping how we manage and improve geospatial data and tools across the business. You’ll work with a wide range of stakeholders and contribute to strategic digital initiatives that support safe, efficient, and reliable services.

• Competitive salary up to £64,000 per annum depending on skills and experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance related pay plan up to 10% of salary
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance