GIS Specialist at Ting Internet
ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 26

Salary

0.0

Posted On

01 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Infrastructure & Civil Construction

Description

The Thompson-Nicola Regional District The Thompson-Nicola Regional District is located in south-central British Columbia, with dozens rural and urban communities spread across 44,300 square kilometres. The TNRD provides more than 120 local government services to approximately 144,000 people in 10 Electoral Areas, 11 member municipalities, and 25 First Nations. The TNRD is headquartered in the City of Kamloops, the largest community within the regional district.

The Thompson-Nicola region has a vast range of climates that experience true four-season weather, with plenty of year-round sunshine, little rain, and warm summers. Residents generally have short commutes, easy access to recreation and the outdoors, and a high quality of life. The TNRD acknowledges that we are located within the unceded, ancestral lands of the Nlaka'pumux, Secwepemc, St'at'imc, and Syilx Nations.

The Role Under the direction of the GIS Supervisor, the GIS Analyst I is a technical and analytical position that plays an integral part in the continued development of the TNRD's organizational-wide Geographic Information System. The GIS Analyst I supports in the development, architecture, implementation, and maintenance of the TNRD's mission critical business applications and infrastructure. The GIS Analyst I supports the workflows of GIS users across business units and provides efficiencies to processes and procedures.

This position updates data, performs analysis on region wide data and develops reports and applications to convey the results to Regional District departments and the public. This role is required to: Perform data maintenance and map-making functions, which includes maintaining spatial and related tabular data having regard for the workflows and procedures in place. Create and maintain electronic and hardcopy format maps.

Perform enterprise application troubleshooting, including providing support to clients and systems staff by identifying problems with system software components. Refine issue priorities and implement timely remedial and long-term solutions to resolve day-to-day operational production problems. Respond to user requests for information, analysis, querying, and mapping solutions by developing, implementing, maintaining, altering or refining business applications including spatial and tabular data.

Develop project specifications, provide accurate project task completion estimates, assess and monitor project tasks and deliverables, provide technical guidance and coordinate work as required. Perform application configuration, integration, development and reporting. Complete presentation quality system documentation and user instructions for business applications.

Maintain and improve staff productivity through development of training materials and training delivery for established applications Assist is the Emergency Operations Centre (EOC) as required.Required Education and Experience Completion of a recognized GIS diploma/degree relating to digital mapping or GIS technology or equivalent as recognized by the TNRD. One to five years of GIS-related work experience. A combination of education and experience may be considered

Required Skills and Abilities Intermediate knowledge of GIS concepts, systems and applications including experience with some or all of the following GIS software: Esri Desktop software, Esri ArcGIS Enterprise, VertiGIS, Esri ArcGIS Online, Esri Mobile software, ArcGIS Open Data, Hub, and Dashboard. Demonstrated ability to apply intermediate cartographic skills and techniques Intermediate knowledge of all aspects of the project life cycle and business applications delivery. Intermediate knowledge of problem definition, troubleshooting, and solution escalation techniques.

Intermediate knowledge of supporting a production environment. Novice programming skills with some or all of the development related languages and tools: Python (including esri ArcPy and ArcGIS API for Python), JavaScript (including ArcGIS API for javascript), and HTML. Ability to establish and maintain effective working relationships with a variety of internal and external contacts.

Ability to learn and adapt to new and changing technology to meet the goals and objectives of clients and the organization. Ability to plan and prioritize operational, project tasks, perform under pressure and meet deadlines. Ability to analyze and evaluate data and information required for applications and develop logical solutions for assigned projects.

Good verbal and written communication skills. Ability to effectively document systems and prepare client documentation. Knowledge of local government specific spatial data and asset management is an asset.

This position requires a clear Criminal Record Check and a Class 5 Driver's License. This position falls under the provisions of the Collective Agreement with the Canadian Union of Public Employees, Local 900. This is a Pay Grade 6 position with a salary of $2,464.18 - $2,826.53/biweekly (2025 Rates)

Applications must include a cover letter and resume outlining your qualifications and experience. Applications will be reviewed on an ongoing basis and will be accepted until 11:00 pm PST on the closing date of the competition. While we appreciate the interest of all applicants, only those candidates under consideration will be contacted.

This position requires a Criminal Record Check and the completion of a driver's abstract. Thank you for considering the Thompson-Nicola Regional District as a place to share your talents!Required Education and Experience Completion of a recognized GIS diploma/degree relating to digital mapping or GIS technology or equivalent as recognized by the TNRD. One to five years of GIS-related work experience.

A combination of education and experience may be considered. Required Skills and Abilities Intermediate knowledge of GIS concepts, systems and applications including experience with some or all of the following GIS software: Esri Desktop software, Esri ArcGIS Enterprise, VertiGIS, Esri ArcGIS Online, Esri Mobile software, ArcGIS Open Data, Hub, and Dashboard. Demonstrated ability to apply intermediate cartographic skills and techniques Intermediate knowledge of all aspects of the project life cycle and business applications delivery.

Intermediate knowledge of problem definition, troubleshooting, and solution escalation techniques. Intermediate knowledge of supporting a production environment. Novice programming skills with some or all of the development related languages and tools: Python (including esri ArcPy and ArcGIS API for Python), JavaScript (including ArcGIS API for javascript), and HTML.

Ability to establish and maintain effective working relationships with a variety of internal and external contacts. Ability to learn and adapt to new and changing technology to meet the goals and objectives of clients and the organization. Ability to plan and prioritize operational, project tasks, perform under pressure and meet deadlines.

Ability to analyze and evaluate data and information required for applications and develop logical solutions for assigned projects. Good verbal and written communication skills. Ability to effectively document systems and prepare client documentation.

Knowledge of local government specific spatial data and asset management is an asset. This position requires a clear Criminal Record Check and a Class 5 Driver's License. This position falls under the provisions of the Collective Agreement with the Canadian Union of Public Employees, Local 900.

This is a Pay Grade 6 position with a salary of $2,464.18 - $2,826.53/biweekly (2025 Rates). Applications must include a cover letter and resume outlining your qualifications and experience. Applications will be reviewed on an ongoing basis and will be accepted until 11:00 pm PST on the closing date of the competition

While we appreciate the interest of all applicants, only those candidates under consideration will be contacted. This position requires a Criminal Record Check and the completion of a driver's abstract. Thank you for considering the Thompson-Nicola Regional District as a place to share your talents!.Job description

Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.

As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. 

The work we do genuinely changes lives. If this sounds exciting, we'd love to hear from you!

Position Overview

As a fixed-line Fiber provider, Ting relies on knowing where our customers are and where our fiber is so we can bring those two things together. GIS (Geographic Information Systems) is all about modelling real-world objects as data that other digital systems can work with. Your job as a GIS Specialist is to ensure the data in these systems does match the real world, and then use this data to answer business questions.

Key Responsibilities

  • Manage the GIS ticket queue to support our internal users
    • Solve suspected data issues such as address availability check errors by looking at plant drawings, maps, aerial and street photographs, and other sources of data to determine if our system might have the wrong data. Correct as necessary, or confirm an unexpected case is in fact accurate.
    • Add newly created addresses. If a building adds an apartment, or a new building is constructed on an empty lot, the new address needs to be added to our system.
  • Audit partner address releases
    • Our partner providers invoice us for passed addresses, serviced addresses, and other incremental services that need to be checked against what they have actually provided to us. Using reports, tracking sheets, and automation tools that you will help to design, ensure that our numbers match their numbers.
    • Receive address delivery batches from partners when new areas are constructed. This data must be checked and ingested into our database so customers can place orders.  We also need to track releases so we can account for the pro-rated invoice the following month. Partner deliveries also need to be checked against map data to ensure they didn't deliver addresses that don't exist, or deliver the same one twice.
  • As-Built and Records Maintenance
    • Ingest as-built records from partner and organic construction into our systems of record. Convert from various CAD formats to structured data formats that can be ingested by IQGeo and other systems.
    • Maintain the data sets in IQGeo and other systems in response to network changes, additional plant placements, and otherwise ensure that our system of record always reflects the actual state of our plant, and the plant of our partner networks.
  • Periodic Tasks:
    • Work with the design team to correctly update IQGeo with plant moves or other changes to the physical network that need to be reflected back here.
    • Twice a year, produce output to support our FCC reporting. This process is very automatable, but it still requires human judgment to define how the process should work and to ensure our filings happen accurately. On a different twice-annual basis, download the aggregated FCC data that becomes publicly available and ingest it back into our database so we can use it for business intelligence.
    • Use database queries and other geospatial tools to generate reports for internal stakeholders.

Knowledge, Skills and Abilities 

  • Geography was actually fun for you. Maybe you enjoy looking at maps and exploring real places without leaving your desk.
  • Attention to detail! This is the most important skill, as the accuracy of our data affects every downstream process.
  • Familiarity with IQGeo. This is the main tool used by the GIS team for viewing plant data and the addresses we manage (organic, partners with no system of their own). This is a fairly intuitive web-based tool, but has some nuances to it.
  • Experience with SQL queries, especially PostGIS. Our underlying database is PostGIS. Being able to construct an SQL query to produce aggregate data or work with batches can save a great deal of manual work.
  • Experience with other GIS tools such as ArcGIS Pro. This is another ancillary tool used to store map layers and do other data aggregations. Not strictly necessary, but a nice-to-have.
  • You like to help others, but not necessarily be on the front-lines of customer service. You will be supporting Ting people internally only.
  • You are a good self-starter and can work independently. The work is largely asynchronous, but we need to provide a high service level to our internal customers and make sure nothing falls through the cracks.
  • You have the tenacity to get work done, but are just lazy enough to look at repetitive tasks and think about how better tools could take the grunt work out of it.

Qualifications 

  • Completed Post-secondary education in Applied Geography, Geographic Information Systems or equivalent experience
  • Industry and GIS/CAD specific certifications and training preferred
  • 3+ years of GIS/AutoCAD/Network documentation system experience
  • 2+ years of demonstrated experience with spatial data, data entry and conversion
  • 2+ years demonstrated outstanding project management skills
  • Programming experience with Go, Python, and PostGIS an asset

The base salary range for this position is $65,000 - $75,000 USD for US residents OR $72,000 - $82,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Learn more about Tucows, our businesses, culture and employee benefits on our site here

Responsibilities
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