WHY VODAFONE?

Vodafone are revolutionizing how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. We are heavily embedded in providing world-class Solutions and we strive to keep ourselves ahead of the game, which will give you the opportunity to lead the way in Telecommunications and work with the latest technologies.

KEY QUALIFICATIONS

• 3 yrs+ successful global accounts/enterprise solution selling
• 8 yrs+ sales experience
• University Degree or equivalent sales experience. MBA desirable but not required.
• Excellent communicator.
• Demonstrated ability to influence at C-Level.
• Ability to lead and manage an international and distributed team.
• International business appreciation and expertise – lived and worked abroad or worked in a global account management role for large amount of time.

ROLE DETAIL

Position Title: Global Account Manager
Location: East Coast, USA
Company: Vodafone US Inc.

ROLE DESCRIPTION

To manage global customer relationship for a strategic US headquartered Vodafone Business International (VBI) accounts aligning operating companies, affiliates and partners and to drive profitable and long-term revenue contribution, customer satisfaction and increased market share from integrated product, service and solution offerings.

ROLE PURPOSE

• Responsible for the global account management of nominated Vodafone Business International account(s) and delivery of strategic, profitable, long term business of those accounts to Vodafone.
• Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L.
• Establishes appropriate relationships with customers and within Vodafone. Leverages those relationships to ensure maximum financial return from Vodafone customers.
• Works collaboratively to provide direction on the service, delivery and operational relationship for nominated accounts.
• Works with Operating Companies corporate sales areas and in partnership with Customer Fulfilment and pre/post (delivery) areas to ensure that international and national strategies are aligned, complementary and delivered to customers.
• Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/influencers up to C-Level.
• Supports new product, service, fixed, converged/unified communications and mobile solutions into account base.
• Inputs to decisions on new propositions, product mix and services for customers. Responsible for content of proposals submitted to customer, both in response to requests for proposal (RFP) and proactive (unsolicited).