Global Account Manager at Vodafone United States

Mountain Home, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Global Account Management, Sales Strategy, Stakeholder Management, Customer Relationship Management, Proposal Development, Service Improvement, Market Analysis, Revenue Forecasting, Interpersonal Skills, Team Leadership, P&L Understanding, Strategic Thinking, Sales Transformation, Innovation, Multi-Cultural Environment, Enterprise Solution Selling

Industry

Telecommunications

Description

Works with Operating Companies (OpCo) corporate sales areas and in partnership with Customer Fulfilment and pre/post (delivery) areas to ensure that international and national strategies are aligned, complementary and delivered to customers Responsible for content of proposals submitted to customer, both in response to requests for proposal (RFP) and proactive (unsolicited) Supported by Innovation Workshops, introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Leads the opportunity-driven account team; working collaboratively to provide direction on the service, delivery and operational relationship for nominated accounts Ensures customer representation at key VBI sounding boards such as Customer Advisory Board (CAB) and other key hospitality events (F1) Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Decides quality levels, functionality and capability of services for specific customers in conjunction with the Global Service Manager; ensures Service Improvement Plans are followed-up upon and that NPS targets are met. In conjunction with Marketing develops a go-to-market strategy as indicated in Account Plan based on an appropriate understanding of customer situation, its needs and industry trends. Leads virtual team across Operating companies, geographies, and data. Works in partnership with the Customer Success Team (but has overall account responsibility). Ability to understand a customer's business and challenges and the experience of identifying, translating, and developing creative and innovative solutions into VBI propositions, which address the customers' business challenges Product knowledge & solution mindset. Experience selling across multi towers. Must have P&L understanding, ability to assess customer trends and provide timely and accurate revenue forecasting Drives accelerated revenue growth by identifying potential markets for new and existing products and services in nominated accounts. Track record of global accounts/ enterprise solution selling (5-10 years) within multi-national companies (in at least one of the following areas - communications service provider, technology, financial, pharmaceutical, professional services sectors). Strong interpersonal skills with proven track record of result working in a multi-cultural environment across multiple time zones Essential 3 yrs+ successful global accounts/enterprise solution selling 8 yrs+ sales experience University Degree or equivalent sales experience Demonstrated ability to influence at C-Level Ability to lead and manage an international and distributed team International business appreciation and expertise - lived and worked abroad or worked in a global account management role for large amount of time Ability to think strategically and drive sales transformation programs

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Responsibilities

The Global Account Manager works with corporate sales areas and partners with Customer Fulfilment to align strategies and deliver to customers. They lead the account team, manage customer relationships, and ensure service quality and improvement plans are met.