Global Account Operations (f/m/d) at Renesas Electronics

Düsseldorf, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Data Gathering, Reporting, Excel, PowerPoint, Critical Thinking, Customer Service Operations, Supply Chain Management, ERP Systems, Analytic Skills, Quantitative Skills, Interpersonal Skills, Communication, Forecast Validation, Logistics Programs, Allocation Handling

Industry

Semiconductor Manufacturing

Description

Job Description Job Responsibilities: Business partner to Global Account Manager (GAM) driving the supply/demand relationship, logistics programs. Close collaboration supporting the GAM with continuous forecast validation - forecast and backlog alignment, review of demand changes. Global understanding of customer demands, processes, and supply chain needs. Proactively engaging with the customer to understand their global order fulfillment to avoid supply/demand gaps and/or excess. Responsible for finding solutions related to delivery escalations from Global accounts and liaises with internal departments (Sales, Planning and logistics etc). Worldwide allocation handling for specific products and main interface with customer headquarters. Representing Renesas at customer meetings, preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings. Working with a multinational team of Customer Service operators worldwide. Qualifications Knowledge, Skills, and Experience Requirement: Must be able to work independently and with strong problem-solving skills. Ability to gather data, compile information, analyze and prepare reports. Proficient in Excel /PowerPoint management reporting. Advanced critical thinking and excellent understanding of standard business practices related to Customer Service Operations, Supply Chain Management and ERP systems. Experience in the Semiconductor or Automotive industry would be preferred. Strong analytic and quantitative skills, ability to determine trends and propose solutions. Mental strength to overcome adversities. Able to work under time pressure and manage priorities. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and diverse communities. Experience of GAO roll will be very welcome Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning. Employment Type: Regular (PERM) Remote Work Available: No

Responsibilities

This role acts as a business partner to the Global Account Manager, driving supply/demand relationships and logistics programs through continuous forecast validation and demand change review. The position is responsible for resolving delivery escalations for global accounts and serving as the main interface with customer headquarters regarding worldwide product allocation.