Global Account Operations at Renesas Electronics

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business, Marketing, Finance, Customer Service, Sales Support, Analytic Skills, Quantitative Skills, Problem-Solving, MS Excel, MS Office, SAP, Model N, Salesforce, Power BI, Communication, Teamwork

Industry

Semiconductor Manufacturing

Description

Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Job Description Our Global Account Operations Team is looking for a talented graduate in business, marketing, finance or similar field to join our team as a Global Account Owner (GAO) NCG in our [TAIPEI] office. The successful candidate will work directly with the Global Account Manager (GAM) and a multinational team of Customer Service Operators worldwide. Primary Responsibilities: Business partner to Global Account Manager (GAM) driving the supply/demand relationship, logistics programs. Close collaboration supporting the GAM with continuous forecast validation, forecast and backlog alignment and review of demand changes. Global understanding of customer demands, processes, and supply chain needs. Proactively engaging with the customer to understand their global order fulfillment to avoid supply/demand gaps and/or excess. Responsible for finding solutions related to delivery escalations from Global accounts and liaises with internal departments (Sales, Planning and Logistics etc.). Worldwide allocation handling for specific products and main interface with customer headquarters. Representing Renesas at customer meetings, preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings. Qualifications Degree in business, marketing, finance or similar field. New College Graduate or maximum of 2 years’ experience in customer service, sales support, or similar role. Good team player with the ability to work in teams and cross regions with a proactive approach, consistently delivering high-quality customer service with focus on building relationships and achieving quality results. Ability to adapt to change, work across different ERP systems, reports & procedures in a fast-paced environment with a good resilience to stress. Strong analytic and quantitative skills, ability to determine trends and propose solutions. Advanced command of English both spoken and written. Demonstrating clear and concise written and verbal communication to internal and external stakeholders Must be able to work independently and with strong problem-solving skills. Strong MS Excel skills along with other MS Office products. Familiarity with SAP, Model N, Salesforce or Power BI is an added advantage. Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, disabilities, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning. Employment Type: Regular (PERM) Remote Work Available: No

Responsibilities

The Global Account Owner (GAO) will partner with the Global Account Manager to drive the supply/demand relationship and logistics programs. They will engage with customers to understand order fulfillment and find solutions for delivery escalations.