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Key Accountabilities for the position:

• Client Relationship Management: Building and maintaining strong relationships with retail and wholesale clients
• Sales and Revenue Growth: Developing and implementing strategies to increase sales and revenue, including negotiating contracts
• Supply Chain Optimization: Overseeing the supply chain to ensure efficient inventory control, distribution of products and customer data supply
• Market Analysis: Analysing market trends and competition to identify new business opportunities
• Team Leadership: Leading and mentoring a team of account managers to achieve targets and customer support
• Reporting and Forecasting: Preparing regular reports on account status, sales figures, and key metrics to inform business decision

The primary purpose of the Global Accounts Director, Retail and Wholesale, is to oversee the end-to-end support of the Division’s retail and wholesale operations. This role involves building and maintaining strong client relationships, developing and implementing sales strategies, and optimizing the end-to-end supply chain to ensure efficient distribution of our products to our global customers. Additionally, the director analyses market trends to support business decisions, leads an international team of account professionals, and prepares regular reports to inform business decisions. Overall, the role is crucial for ensuring the smooth operation of OUP’s retail and wholesale business. This role reports to the Academic Division’s Global Sales Director.

Key Accountabilities for the position:

• Client Relationship Management: Building and maintaining strong relationships with retail and wholesale clients
• Sales and Revenue Growth: Developing and implementing strategies to increase sales and revenue, including negotiating contracts
• Supply Chain Optimization: Overseeing the supply chain to ensure efficient inventory control, distribution of products and customer data supply
• Market Analysis: Analysing market trends and competition to identify new business opportunities
• Team Leadership: Leading and mentoring a team of account managers to achieve targets and customer support
• Reporting and Forecasting: Preparing regular reports on account status, sales figures, and key metrics to inform business decisions

Relationships that this role will build and strengthen:

• Clients: Retail and wholesale clients are the primary stakeholders, and maintaining strong relationships with them is crucial for business success
• Internal Teams: Collaborating with internal teams such as marketing, finance, and logistics to ensure smooth operations and alignment with business goals
• Senior Management: Reporting to senior management and providing insights and updates on account performance and market trends

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.