Global Aftersales Spare Parts Operations Director at Lotus UK

Combe Fields, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Global Spare Parts Strategy, Leadership, Operational Excellence, Inventory Management, Logistics, Cross-Functional Team Leadership, Stakeholder Management, Bilingual Communication, Market Expansion, Pricing Systems, Regulatory Compliance, Order Management, Continuous Improvement, Service Excellence, Cultural Flexibility, Travel

Industry

Description

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world. To bring the company to the level we want it to be, we are looking for a Global Aftersales Spare Parts Operations Director to join us in our Global Commercial site based in Coventry. Summary: Lotus are seeking a highly experienced Global Aftersales Spare Parts Operations Director to lead and develop our worldwide spare parts strategy. This senior leadership role will shape international aftersales operations, drive service excellence, and support successful market expansion. What you'll do: •Develop and implement global spare parts supply strategies, ensuring alignment with aftersales service goals and wider commercial objectives. •Set and manage annual spare parts sales and profit targets to support sustainable business growth. •Establish global order-management standards, define KPIs, and oversee performance to ensure consistent operational excellence. •Lead the development and continuous improvement of spare parts pricing systems and management policies to enhance competitiveness and profitability. •Oversee regional overseas parts ordering to ensure timely, accurate, and efficient supply to all markets. •Identify operational and business requirements arising from organisational or market changes, working closely with IT to optimise related processes and systems. •Support Regional Distribution Centres (RDCs) in optimising inventory structure, improving availability, and reducing slow-moving stock. •Lead global warehouse and logistics consolidation programmes to strengthen efficiency and reduce costs. •Ensure compliance and certification with aftermarket spare parts regulations across existing overseas markets and new territories. •Perform additional duties as required in support of the strategic goals of the aftersales function. What you'll bring: Essential: Bachelor’s degree (or higher), ideally in logistics, supply chain management, or a related discipline. Extensive experience in the automotive spare parts sector, including proven leadership at a senior operational level. Experience within a start-up, scaling environment, or rapid-growth business is beneficial. Strong global outlook, with experience working across China and international markets. Demonstrated ability to lead cross-functional and multicultural teams. Comfortable operating across Western and Chinese business cultures, with flexibility to travel as required. Bilingual capability in English and Chinese, with excellent communication and stakeholder-management skills. What we offer: In addition to a competitive salary, you will have access to the following benefits: 25 days’ holiday plus bank holidays. Pension scheme access. Annual bonus - non contractual. Private Healthcare. Access to the Employee Car Ownership Scheme. Group income protection based on length of service. Family Friendly policies. Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT. Additional Information: This role will be working from our Coventry office. This role will be working on-site, full time. Frequent travel might be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions. Our Company: Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT. As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them. We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive. Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our career site and join the incredible adventure: STEP OUTSIDE THE ORDINARY - Lotus Cars

Responsibilities

The Global Aftersales Spare Parts Operations Director will lead and develop the worldwide spare parts strategy, shaping international aftersales operations and driving service excellence. This role includes managing sales and profit targets, establishing order-management standards, and overseeing regional parts ordering.