Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you’ll do
The InK mission is to support Global Audit & Assurance (A&A) quality and transformation objectives. This is done by delivering readily accessible, relevant, digitized content into the hands of global Audit & Assurance (A&A) practitioners (approx. 70,000) to execute high-quality audits and assurance services globally. Our Technical Business Systems Senior Analyst will be a member of a cross-functional agile team that includes a Chief Product Owner, Product Owner, developers/architects, and subject matter experts. This role is responsible for supporting the Product Owner in the management and implementation of products within our componentized content management ecosystem.

Responsibilities:

• Gathering: Document complex business and technical requirements; manage product backlog.
• Data Analytics: Extract insights from content management systems; advanced Excel proficiency.
• Content Management: Understand CCMS, API analysis, Azure builds/pipelines, and taxonomy management.
• Quality Assurance: Review test plans, validate systems, manage UAT, and prioritize findings.
• Metrics and Reporting: Develop KPIs and enhance report quality.
• Agile Methodologies: Participate in Agile/Scrum ceremonies; refine user stories with development teams.

The team
Global Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.

Qualifications

• Bachelor’s degree in business administration, IT, or equivalent experience
• 3 years of experience with Scrum and Agile methodologies, Azure DevOps/Jira, Generative AI concepts (chatbots,prompt engineering)
• Technical proficiency with content management and authoring systems (e.g., RWS Tridion Docs, Adobe, DITA Open Toolkit, WordPress), taxonomy development
• Skilled in group facilitation, requirement elicitation, multi-initiative management, exceptional communication, data analytics

Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

LI-Hybrid Hybrid work, remote may be an optio

• Gathering: Document complex business and technical requirements; manage product backlog.
• Data Analytics: Extract insights from content management systems; advanced Excel proficiency.
• Content Management: Understand CCMS, API analysis, Azure builds/pipelines, and taxonomy management.
• Quality Assurance: Review test plans, validate systems, manage UAT, and prioritize findings.
• Metrics and Reporting: Develop KPIs and enhance report quality.
• Agile Methodologies: Participate in Agile/Scrum ceremonies; refine user stories with development teams