WHO WE LOOK FOR

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
Technology is at the heart of our multi-billion dollar business. Our engineers develop low latency, scalable, and resilient solutions which drive global equities sales and trading at Goldman Sachs.
As part of the GSET Engineering team, Production Engineering partners with trading desks to support execution services for the firm and its clients. The team consists of technical support and devops specialists primarily focused on production platform real-time monitoring, incident and operation risk management, and software release and technology operations automation.
This role places you at the heart of our electronic trading business. Technical support specialists help support the day-to-day operations of the electronic trading systems and the trading desks. The team is expected to interact closely with Trading & Sales business users. As part of a global support team you will provide operational and technical assistance for GSET applications and infrastructure, both for external clients and internal business users. In addition, you will oversee every component of the production environment to identify and resolve production problems as well as assess risk of systems changes and consult on system supportability improvements.
As a devops specialist, you will be responsible for the ongoing development and support of a Python based configuration, resource allocation, and deployment system for the electronic trading platform. You will work with external developers to help with the design and necessary implementation for the onboarding of applications into this framework.

Job Summary

• Provide critical day-to-day production support, incident and crisis management for massive scale, distributed systems
• Ensure thorough response in entire incident response life cycle
• Operational risk management of a complex, fast-moving, Equities trading business
• Proactive management of production services by measuring and monitoring availability, and overall system health
• Support services before they go live through activities such as system design consulting, reviewing software platforms and frameworks, capacity planning and launch reviews
• Ability to enhance existing or implement production support tooling and release management system
• The Asia Pac team is spread across Americas, Australia, Hong Kong, Japan, China and India. The role requires working as part of the larger global team and collaboratively working with counterparts across the region on both local and global initiative

Skills we’re looking for:

• Min. 1 yr (for Analyst)/3 yrs (for Associate) of experience in incident management lifecycle
• Systematic problem-solving approach, coupled with outstanding verbal and written communication skills with other groups, technology teams, and business users
• Strong analytical skills with the ability to break down and communicate complex issues, ideas and provide multiple solutions to a problem
• Previous experience of supporting electronic trading environments and/or systematic algo trading is preferred
• Proficient in UNIX – in-depth knowledge is a must; Experience supporting applications in a Linux or Unix environment
• Proficient in Python is preferred
• Strong communication skills with a track record of working and collaborating with global teams
• Comfortable communicating technical topics to non-specialist audiences and business stakeholders
• Ability to handle multiple on-going assignments and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed tea

Job Summary

• Provide critical day-to-day production support, incident and crisis management for massive scale, distributed systems
• Ensure thorough response in entire incident response life cycle
• Operational risk management of a complex, fast-moving, Equities trading business
• Proactive management of production services by measuring and monitoring availability, and overall system health
• Support services before they go live through activities such as system design consulting, reviewing software platforms and frameworks, capacity planning and launch reviews
• Ability to enhance existing or implement production support tooling and release management system
• The Asia Pac team is spread across Americas, Australia, Hong Kong, Japan, China and India. The role requires working as part of the larger global team and collaboratively working with counterparts across the region on both local and global initiatives

Skills we’re looking for:

• Min. 1 yr (for Analyst)/3 yrs (for Associate) of experience in incident management lifecycle
• Systematic problem-solving approach, coupled with outstanding verbal and written communication skills with other groups, technology teams, and business users
• Strong analytical skills with the ability to break down and communicate complex issues, ideas and provide multiple solutions to a problem
• Previous experience of supporting electronic trading environments and/or systematic algo trading is preferred
• Proficient in UNIX – in-depth knowledge is a must; Experience supporting applications in a Linux or Unix environment
• Proficient in Python is preferred
• Strong communication skills with a track record of working and collaborating with global teams
• Comfortable communicating technical topics to non-specialist audiences and business stakeholders
• Ability to handle multiple on-going assignments and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed team