Global Benefits Educators Program Manager at Financial Integrators

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Financial Services, Relationship Building, Customer Service, Problem Solving, Communication, Organizational Skills, Training, Mentoring, Performance Assessment, Budget Management, Process Optimization, Collaboration, Compliance, Marketing

Industry

Financial Services

Description

Description Government Benefit Educators, LLC, a forward-thinking non-profit organization, is seeking an experienced Operations Manager to lead the day-to-day operations of this newly formed entity. This role will be focused on building relationships, providing exceptional service, and keeping operations running smoothly behind the scenes. A focus on providing educational opportunities to a wide array of participants and knowledge of the financial services industry is crucial. If you are passionate about making a real difference for clients and colleagues, we would love to hear from you! Responsibilities: Manage the day to day business functions of the organization Supervise, mentor, and motivate a team of educators and workshop analysts, ensuring their productivity, efficiency, and professional growth Assist with the hiring and management of company employees and contractors Create and maintain relationships with HR leaders within certain government agencies Be the primary person responsible for communication with the participating financial professionals Develop and implement streamlined processes, while optimizing resource allocation to meet team and organizational goals Manage the scheduling of workshops and coordinating workshop agreements with participating financial professionals Conduct training sessions to enhance team skills and ensure proficiency as Subject Matter Expert Assign tasks and responsibilities effectively, considering individual strengths, proficiency and workload balance within the team Foster a collaborative environment, promoting effective communication and coordination among team members and other departments, including collaboration with financial professionals Work with marketing to promote the entity’s services, including social media posts and website management Conduct regular performance assessments, provide feedback, and implement strategies to improve team performance Ensure adherence to company policies, procedures, and compliance standards Generate reports (where necessary) on team performance, productivity, and key metrics and performance indicators for the team Lead the team in developing quarterly and annual goals to supplement the firm’s V/TO and special projects, as assigned Manage the organization’s budget in alignment with non-profit standards Requirements Bachelor's or other college degree, certification - or equivalent experience Leadership skills with a track record of successfully managing teams and projects. Strong understanding of nonprofit guidelines and requirements Experience in leading educators/trainers Strong adherence to financial services industry requirements and best practices Excellent communication, interpersonal, and organizational abilities Excellent customer service and relationship building skills required Strong problem-solving and decision-making capabilities 10 years of experience in the financial services industry

Responsibilities

The Program Manager will oversee the daily operations of the organization, manage a team of educators, and ensure effective communication with financial professionals. Additionally, they will develop processes to optimize resource allocation and conduct training sessions for team skill enhancement.