We are interested in the following skills:

• Experience working with global people system implementation, global benefits management software and third-party benefits providers.
• Extensive operational multi-country benefit experience within a matrixed organisation environment.
• Excellent communication and interpersonal skills to effectively collaborate with and influence internal stakeholders and external partners.
• Strong understanding of project management principles, highly organised and able to coordinate the delivery of simultaneous projects and a range of activity.
• Excellent analytical skills and systems proficiency.
• Change management experience, navigating stakeholders through transformations of process and approach.
• Pragmatic and creative thinking to solve problems and help deliver effective reward solutions.
• Effective people developer who can coach team members to grow their skills and capabilities
• Personal integrity with commitment and alignment to Arup values and aims.
• Self-motivated with positive energy, a growth mindset and passion for continuous improvement

THE ROLE:

As the subject-matter expert for benefits, this role supports the transition to a new People System by coordinating requirement gathering, testing, and implementation to ensure stakeholder needs are met. Collaboration with local teams ensures regional requirements are addressed while streamlining processes and maintaining global alignment. The individual utilizes data analytics to monitor and evaluate the effectiveness of global benefits programs by developing dashboards and reports that provide actionable insights into utilization, cost management, and employee satisfaction. A key responsibility is to ensure benefits data is secure, accurate, and compliant with global data privacy regulations such as GDPR, while implementing data governance policies and overseeing the data quality assurance process for benefits systems.
The role identifies opportunities to automate and digitize benefit processes, enhancing efficiency, accuracy, and user experience. This includes leading technology-driven projects and streamlining global benefit inventories and data collection. It also involves leading change management efforts for system updates or transitions, ensuring clear communication, training, and support throughout. Supporting the development of a high-performing benefits administration team within Shared Services is crucial, particularly by leveraging technology to enhance member experience and address administrative and benefit-related queries. Furthermore, the individual identifies and implements technology solutions to improve member understanding and engagement through effective communication of benefit offerings.
Managing relationships with third-party advisers and suppliers in accordance with Arup’s supplier management framework is also part of the role. The position supports colleagues within the Reward Centre of Expertise (CoE) and global people teams, helping them interpret policies, resolve complex issues, and make informed decisions. As a mentor, the individual contributes to the growth and development of an effective Reward CoE. Additionally, they focus on driving cost effectiveness through process improvement and reducing reliance on external insights and reporting.

IS THIS ROLE RIGHT FOR YOU?

We are interested in the following skills:

• Experience working with global people system implementation, global benefits management software and third-party benefits providers.
• Extensive operational multi-country benefit experience within a matrixed organisation environment.
• Excellent communication and interpersonal skills to effectively collaborate with and influence internal stakeholders and external partners.
• Strong understanding of project management principles, highly organised and able to coordinate the delivery of simultaneous projects and a range of activity.
• Excellent analytical skills and systems proficiency.
• Change management experience, navigating stakeholders through transformations of process and approach.
• Pragmatic and creative thinking to solve problems and help deliver effective reward solutions.
• Effective people developer who can coach team members to grow their skills and capabilities
• Personal integrity with commitment and alignment to Arup values and aims.
• Self-motivated with positive energy, a growth mindset and passion for continuous improvement.

Not ready to apply just yet, or have a few questions? Contact Ken Wilkins ken.wilkins@arup.com. Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.