Global Client Manager at NTT Ltd

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IP Transit Sales, Account Management, Business Development, IP Routing, Cloud Services, Internet Backbone Technologies, Strategic Planning, Salesforce.com, Multilingual Communication, Contract Negotiation, Client Relationship Management, Technical Sales, Market Analysis, Cross-functional Coordination, Revenue Growth, Business Acumen

Industry

IT Services and IT Consulting

Description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Role Summary The Global Client Manager (GCM) is responsible for generating new revenue through the sale of high-bandwidth IP transit services and associated value-added solutions to ISPs and internet-centric companies across domestic and international markets. This role is focused on transactional acquisition of new logos and requires strong analytical capabilities in both technical and commercial terms. The GCM may also manage existing accounts, ensuring high levels of customer satisfaction while driving incremental revenue. The role demands strategic coordination across geographies and functions within the Global IP Network (GIN) ecosystem. Key Responsibilities Drive new business acquisition through targeted sales of IP transit and internet infrastructure services. Analyze and negotiate complex technical and commercial terms with prospective clients. Manage assigned accounts, ensuring retention, satisfaction, and growth. Coordinate cross-functional engagement across GIN teams to deliver seamless client experiences. Develop and execute strategic plans for customer engagement and revenue growth. Maintain strong relationships with clients, especially those fluent in Chinese, Korean, and Bahasa Indonesia. Stay current with industry trends, competitive landscape, and emerging technologies. Qualifications & Experience Proven experience in internet infrastructure sales, ideally with a telco or IP transit background. Strong understanding of IP routing, cloud services, server environments, and internet backbone technologies. Demonstrated success in managing complex sales cycles and achieving revenue targets. Multilingual communication skills: Chinese preferred, with Korean and Bahasa Indonesia as strong assets. Ability to work independently in a remote setup while coordinating across global teams. Advanced planning and strategic thinking skills with high business acumen. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous Required experience: Seasoned experience in a global partner management role. Seasoned experience in a sales environment and/or customer service role. Seasoned experience in the IT or professional services industry with a focus on business development and/or sales. Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Seasoned experience gained in a similar client manager role. Seasoned experience working with Salesforce.com contact platform. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Responsibilities

The Global Client Manager is responsible for generating new revenue through the sale of high-bandwidth IP transit services and value-added solutions to ISPs and internet-centric companies. The role involves managing existing accounts to ensure satisfaction and driving incremental growth through strategic coordination across global teams.